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Crew Control Administrator

On-site in Madrid·Full-time·Added 13 days ago (last checked 12 Oct)

Agency
Randstad España

5391 open roles

Overview

Salary
€21,808 a year

About €1,490 a month after tax.

Work mode
On-site, Madrid
Contract
Fixed-term contract, full-time hours
Hours
Rotating shifts, including nights
English
Required
Benefits
Flexible pay plan

Visa options

  • The ad doesn’t mention sponsorship

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

  • Experience: Previous experience in airport administration, crew management (Crew Control / Scheduling), handling, or airline operations.
  • Languages: High level of English (fluent C1/B2) oral and written (essential for international operations and coordination).
  • Competencies: High capacity for problem-solving under pressure, agility in decision-making, rigor in compliance with aeronautical regulations, and excellent communication skills.
  • Availability: Ability to work on a 24/7 rotating shift basis.

Pay & benefits

What you'll get

  • Contract Type: Temporary / Long-term temporary replacement (approx. 6 - 7 months until the permanent employee's return).
  • Start date: 01/11/2026.
  • Salary: €21,807.82 gross annual + Variable bonuses (night shifts, holidays, shift work, Sundays).
  • Company Benefits (Iberia Group / IAG):
  • Access to the employee discounted ticket program (standby and unlimited for you and beneficiaries on the Iberia/Iberia Express network).
  • 34 days of annual vacation.
  • Discounts in the tourism sector (hotels, car rentals).
  • Flexible benefits catalog.
  • Schedule: Weekly rotating shifts (24/7) in 8-hour shifts (Morning: 06:00h - 14:00h / Afternoon: 14:00h - 22:00h / Night: 22:00h - 06:00h).

The role

Do you have experience in airport/airline environments, do you master English, and are you motivated by operational management and crew coordination? This is your opportunity!

What you'll do

  • Daily crew management: Coordination, supervision, and administration of crew rosters and changes.
  • Incident resolution: Real-time operational management regarding sick leave, delays, AOG, schedule changes, and aircraft diversions.
  • Direct assistance: Constant telephone contact with crew members to handle incidents and ensure regulatory compliance.
  • Crew logistics: Assignment and booking of hotels, transport, and transfers for operational personnel.
  • Coordinated work with the Operations and Flight departments to minimize impact on scheduling

Hiring process

2 steps1 interview
  1. Apply to the job

  2. Under review · With a Randstad consultant

  3. Shortlisted

  4. Consultant contact

    With a Randstad consultant

    One of our consultants will review your application and contact you about the next steps.

  5. Company decision

    With a client company

    Randstad acts as an intermediary connecting candidates with companies; in some cases final handling of profiles and the decision on whom to contact rest solely with the company.

  • The final stages are set by the client company: final handling of profiles and the decision on whom to contact rest solely with the company.
  • Randstad does not publish timescales; your application status may not change because of the high volume of applications or because the company manages its own timings.
  • The published statuses only go as far as shortlisting: Randstad does not detail later interviews or assessments.

Hiring process

  • In-person interviews at the airline's facilities (with the option of a video call for candidates with travel limitations).

About Randstad España

Randstad España is the Spanish branch of Randstad N.V., a global leader in human resources and staffing solutions. The company provides a wide range of workforce solutions, including temporary and permanent placement, recruitment process outsourcing, and HR consulting. With a strong presence in Spain, Randstad España connects thousands of professionals with job opportunities across various sectors, including industrial, technical, and customer service roles.

For international professionals, Randstad España offers a gateway to the Spanish job market, with numerous openings in technical maintenance, customer service, and administrative roles. The company values diversity and inclusion, and its extensive network of offices across Spain ensures support for candidates seeking employment in different regions. Randstad's global reach and local expertise make it a reliable partner for those looking to relocate and work in Spain.

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