The English-language job board for Spain

After-sales and Spare Parts Office Support

Hybrid in Madrid·Full-time·Added yesterday (last checked 11 Nov)

Agency

Randstad España

6540 open roles

Apply

Our summary

Hours: Jornada intensiva on Fridays
Work mode: Hybrid, Madrid
Contract: Permanent, full-time hours
Spanish: Expected (ad in Spanish)
Benefits: Private health insurance, meal vouchers

Visa options

The ad doesn’t mention sponsorship
Not a refusal, but not a yes. Worth asking in your first message.

Find jobs with visa support

Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

Proactive, versatile profile, with organizational capacity and a high vocation for customer service.
Previous experience in commercial administration, after-sales, customer service, or Office Management tasks.

Nice to have

We will highly value providing experience in the use of SAP or similar ERP systems.
Availability for immediate start will be highly valued (to facilitate the overlapping of duties).
Flexibility to travel occasionally to Italy for initial training (highly valued).

Pay & benefits

What you'll get

Permanent contract and job stability.
Competitive salary according to the experience provided.
Social benefits: €10 Restaurant Voucher per working day and private Medical Insurance.
Interesting onboarding plan with the possibility of carrying out initial training in Italy.

The role

Are you looking for a dynamic challenge where you can combine administrative tasks, after-sales support, and office management? We are looking for a proactive and versatile profile to join a solid company in Madrid as an Office Manager. If you like working in an agile, collaborative environment and being the key point of contact for customer management, this is your opportunity!

What you'll do

Reception, channeling, and management of customer and supplier requests (communication mostly via email) and telephone assistance.
Preparation and follow-up of economic offers for spare parts and technical assistance services.
Spare parts management and continuous coordination with the assigned technical team to resolve customer inquiries, plan interventions, and expedite deliveries.
Administrative registration and follow-up of orders, offers, and shipments through the ERP system.
Daily operational management of the office (Office Management): basic coordination of the space, shipments, receipt of parcels, and control of supplies.
Cross-functional support for local team dynamics according to day-to-day needs.

How you'll work

Hybrid work model: 2 days of teleworking per week (once the probationary period has been completed).
Working day and flexibility: Monday to Thursday from 8:00h to 13:00h and from 13:30h to 17:00h (flexibility for arrival between 8:00 and 9:00h, adapting the departure/lunch). Friday intensive working day from 8:00h to 14:00h.

Hiring process

2 steps1 interview

Apply to the job
Under review · With a Randstad consultant
Shortlisted
Consultant contact
With a Randstad consultant
One of our consultants will review your application and contact you about the next steps.
Company decision
With a client company
Randstad acts as an intermediary connecting candidates with companies; in some cases final handling of profiles and the decision on whom to contact rest solely with the company.

The final stages are set by the client company: final handling of profiles and the decision on whom to contact rest solely with the company.
Randstad does not publish timescales; your application status may not change because of the high volume of applications or because the company manages its own timings.
The published statuses only go as far as shortlisting: Randstad does not detail later interviews or assessments.

About Randstad España

Randstad España is the Spanish branch of Randstad N.V., a global leader in human resources and staffing solutions. The company provides a wide range of workforce solutions, including temporary and permanent placement, recruitment process outsourcing, and HR consulting. With a strong presence in Spain, Randstad España connects thousands of professionals with job opportunities across various sectors, including industrial, technical, and customer service roles.

For international professionals, Randstad España offers a gateway to the Spanish job market, with numerous openings in technical maintenance, customer service, and administrative roles. The company values diversity and inclusion, and its extensive network of offices across Spain ensures support for candidates seeking employment in different regions. Randstad's global reach and local expertise make it a reliable partner for those looking to relocate and work in Spain.