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Home Insurance Claims Quality Processor

Hybrid in Majadahonda·Full-time·Added yesterday

Randstad España

6343 open roles

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Overview

Job details

€19,000 - €20,000 a year
Gross, as stated in the ad.
About €1,410 - €1,450 a month after tax.
Fixed-term contract
Full-time hours.
Hybrid
Office and home days — the ad has the split.

Requirements

Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Be near Majadahonda for hybrid days
No relocation package mentioned.

This job was automatically translated to English.

Pay & benefits

What you'll get

Salary between 19,000 and 20,000 gross euros/year
2-month contract + 2 months + possible incorporation to the client
Schedule from Monday to Thursday from 9:00 to 18:00. Fridays from 8:00 to 15:00
Modality: hybrid when there is autonomy.

Requirements

What we're looking for

Minimum of one year of experience in home insurance
Communication skills and customer orientation
Organizational skills and attention to detail
Time management and task prioritization

The role

Do you have experience as a claims processor in the home insurance branch? Do you have experience in the insurance sector? If so, this is the offer for you:

What you'll do

Act decisively during the provision of the repair service to obtain fast response times from professionals, preventing claims from being unnecessarily delayed.
Review and validate all information received from all parties involved in the claim, professionals, loss adjusters, mediators, administrators, policyholders, etc.,

communicating with them to analyze the reasons for the origin of the claim.

Processing of incidents/claims: locating the incident and resolving it while keeping the Insurance Company and the policyholder informed at all

times regarding the status of the incident until its resolution.

Ensure that the work to be carried out by professionals is covered by the policyholder's policy.
Ensure that the closing of a service is carried out once the professional has completed all assigned works. Verify, even with the policyholder, that

the works have been carried out correctly.

Monitoring of file tracking for correct evolution in times and quality of service.
Receiving calls from professionals and the Company to provide a comprehensive service aimed at meeting their needs.

Hiring process

2 steps1 interview

Inscripción en la oferta
En revisión · With a consultor/a de Randstad
Preseleccionado
Contacto del consultor/a
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About Randstad España

Randstad España is the Spanish branch of Randstad N.V., a global leader in human resources and staffing solutions. The company provides a wide range of workforce solutions, including temporary and permanent placement, recruitment process outsourcing, and HR consulting. With a strong presence in Spain, Randstad España connects thousands of professionals with job opportunities across various sectors, including industrial, technical, and customer service roles.

For international professionals, Randstad España offers a gateway to the Spanish job market, with numerous openings in technical maintenance, customer service, and administrative roles. The company values diversity and inclusion, and its extensive network of offices across Spain ensures support for candidates seeking employment in different regions. Randstad's global reach and local expertise make it a reliable partner for those looking to relocate and work in Spain.

Industry: Staffing
Website: randstad.es

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