Sales Specialist Roche Diagnostics - Alicante

Within the Roche Diagnostics sales team, in the Specialty area, and reporting to the Area Manager of Alicante and Murcia, you will be the person in charge of leading commercial contact with customers in the assigned zones.

You will be part of a team composed of a group of Sales Specialists, supported by a diverse cross-functional team that will help you provide maximum value to our patients through our Diagnostics solutions.

Establish and maintain solid relationships with assigned customers, understand their needs, and effectively communicate how our solutions can address their challenges.

The Sales Specialist is tasked with achieving and exceeding annual objectives, contributing to the maintenance and expansion of the product portfolio under their area of responsibility among their assigned customers, both current and potential.

Drive business success, based on product innovation and the promotion of process and workflow efficiency.

-Implement the defined activities and strategies to achieve annual objectives, gain market share, and meet related strategic KPIs.

-Identification of needs and challenges of customers and decision-makers, both in the laboratory and in the economic and managerial areas of the centers, and proposing differentiating solutions that excite and engage the customer.

Establish a close relationship both with laboratory staff and with other key areas of the customer (procurement, finance, hospital management), with both existing and potential customers.

-Responsible for the entire customer lifecycle and their level of satisfaction.

Following the signing of contracts, ensure with the customer that the equipment/reagents in their laboratories or other areas of use are functioning perfectly, acting as a customer liaison and collaborating closely with the company's various internal teams to make this a reality.

-Product Knowledge: Develop a deep knowledge of our portfolio. Effectively communicate the features, benefits, and differentiating applications of our products to potential customers.

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Sales Presentations and Demonstrations: Perform product presentations and demonstrations to show the capabilities of our solutions. Addressing customer inquiries and concerns, ensuring a comprehensive understanding of our offerings.

1. Strategic capacity

2. Decision making

3. Technical and business skill

4. Communication

5. Change management

6. Inspiration and influence

7. Teamwork and collaboration

8. Achievement of results

9. Feedback and coaching

10. Innovation