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Funeral business

On-site in Madrid·Added 1 month ago (last checked 19 Oct)

Santalucía

50 open roles

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Our summary

Work mode: On-site, Madrid

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This job advert was originally written in Spanish.

Requirements

What we're looking for

• Specific knowledge of the funeral sector and its operations.

• Knowledge of the local market regarding competition, providers, and customer profiles.

The role

Santalucía offers closeness, personalized service, and support to our clients during very sensitive moments, handling all needs that may arise during the funeral service so that the family has no other added concerns. Albia collaborates with santalucía, among other providers, managing the funeral services and assets that are essential to the quality of service for the Company's Death Coverage clients.

What you'll do

• Identification with customer service duties.

• Following protocols in the management of funeral services.

• Managing and tracking incidents in the processing of claims.

About Santalucía

Santalucía is a Spanish insurance group headquartered in Madrid, with a strong presence in the life, health, and funeral insurance sectors. It operates through a network of subsidiaries including Albia (funeral services), Accepta (assistance services), and Iris Global, offering a wide range of insurance and financial products. With over 4,000 employees, the group is one of the leading insurance providers in Spain, serving millions of customers through both direct and agency channels.

In Spain, Santalucía has offices and operations across multiple cities, including Madrid, Barcelona, Seville, and others, with a significant focus on digital transformation and technology roles. The company is actively hiring for IT, data science, actuarial, and business analyst positions, as well as offering internships through its Senda program. For international professionals, Santalucía offers opportunities in a stable, established Spanish company with a strong local market presence, though most roles require Spanish language proficiency.

Industry: Insurance
Founded: 1933
Employees: 1,000–5,000
Headquarters: Madrid, Spain
In Spain: Madrid, Barcelona, Sevilla and 8 more

Good to know if you are moving

Santalucía is a large, established Spanish insurance group with over 4,000 employees, offering stability and long-term career prospects.
The company has a strong focus on digital transformation, with many open roles in IT, data science, and actuarial fields, which may be suitable for international tech professionals.
Most roles are based in Spain and require Spanish language proficiency, so international candidates should have at least a working level of Spanish.
Santalucía offers a structured internship program (Senda Becas) in various areas, which can be a good entry point for recent graduates.
The company operates in multiple sectors including insurance, funeral services, and assistance, providing diverse career opportunities.

In their own words

About the company & team

If none of our current job openings fit you, but you identify with this career path because you have experience or technical knowledge in the sector, a special sensitivity for customer service, and problem-solving skills, this is your career path. Don't hesitate to send us your application for when new positions arise; we also invite you to create an alert for new vacancies that come up in this career path.

All open roles at Santalucía