Reception, Administration and Customer Support

We are looking for an organized, resourceful, proactive person and, above all, someone with a vocation for service and a passion for working with people.

• Previous experience in customer service, reception, administration, admissions, or Customer Support. We will especially value experience in educational centers.

• Excellent communication skills and an orientation toward working with people.

• Organizational skills, autonomy, and attention to detail.

• Proactive, resourceful attitude and the ability to manage different tasks simultaneously.

• Regular use of IT tools, Office suite, email, and CRM.

• Responsibility, commitment, and the ability to work in a team.

• Availability to work in person at our Zaragoza center.

• Permanent contract from day one, so you can develop your professional career with us.

• 25 working days of vacation per year: 22 days of free choice and 3 additional days (December 24th and 31st and your birthday), in accordance with the applicable internal policy.

• Flexible compensation plan: restaurant vouchers, transport, childcare, and medical insurance.

• Access to our training programs: we want you to continue learning and growing professionally.

• A close and growing team: you will be part of a dynamic, collaborative environment oriented toward continuous improvement.

• A project with impact: you will contribute directly to ensuring our students enjoy a high-quality training experience.

Join thePower and become part of our team!

At thePower, we continue to grow and invest in innovation within the field of Advanced Technical Training.

Currently, we are looking to hire a Reception, Administration and Customer Support professional for our Zaragoza center, for the afternoon shift.

You will be a key figure in the daily operation of the center and in our students' experience, accompanying them from their enrollment until the completion of their training.

If you enjoy working with people, like taking on responsibilities, and want to be part of a growing educational project, we would love to meet you!

• Student attention and experience: you will be the first point of in-person contact, offering close attention and resolving inquiries, needs, and incidents.

• Center management: you will supervise the daily operation of the site, as well as organization, stock control, and necessary materials.

• Multichannel attention: you will manage the center's telephone calls and email.

• Admissions and enrollment: you will handle the registration of new students and the follow-up of associated administrative processes.

• Administrative and financial management: you will manage the control of payments, collections, returns, cancellations, and other administrative procedures.

• Internal coordination: you will work jointly with different departments to guarantee an excellent experience for the students.

• Document management: you will keep the center's databases, files, and documentation up to date.

• Operational support: you will collaborate with the different administrative and organizational needs that may arise.

We offer a 25-hour weekly schedule, in the afternoon shift, distributed as follows:

• Monday to Friday: from 16:00 to 21:00 hours.

• 100% in-person modality at our Zaragoza center.