Fundraising Telephone Agent

Duration: Permanent

Start date: Immediate

You will contribute to ending hunger in the world by...

Acquire new members and donors for Action Against Hunger via telephone, according to approved processes and scripts. Additionally, provide support for telephone activities to foster loyalty within our database.

The main activities you will carry out are the following:

• Acquire new members and donors

• Minimum 1 year of previous experience in telesales
• Experience working with NGOs is valued
• Knowledge of customer management systems and telemarketing is valued
• Ability to work towards results
• Very good persuasion and communication skills

Joining a multicultural, professional, and innovative organization that is committed to equality and has an Equality Plan as a tool to mainstream its commitments in this area. By working with Action Against Hunger, you will also have the possibility of participating in high social impact projects.

• Spanish permanent contract.
• Based in Madrid. Only applications with a valid work permit for Spain will be accepted.
• Competitive remuneration based on the candidate's experience.
• Access to flexible compensation plans (medical insurance, transportation, childcare vouchers, and meal vouchers).
• A career path tailored to you, where talent and motivation are recognized.
• Continuous training in both technical skills and soft skills.
• Work-life balance, with flexible hours, intensive working days, and the option to join our telecommuting program.
• 26 working days of vacation per year with the possibility of organizing them at your discretion and even taking half days.

Action Against Hunger is committed to preventing any type of undesirable behavior at work, including sexual harassment, sexual exploitation and abuse, lack of integrity and/or financial malpractice; We expect all our staff and volunteers to share this commitment and share our code of conduct and other related policies, as only those people who share our values and code of conduct will be recruited to work for us.