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Administrative Assistant / Customer Management

On-site in Torrejon de Ardoz·Full-time·Added 8 days ago (last checked 22 Oct)

Agency
Ananda Gestión

786 open roles

Our summary

Salary
€23,000 - €24,000 a year

About €1,520 - €1,600 a month after tax.

Work mode
On-site, Torrejon de Ardoz
Contract
Full-time
English
Required
Experience
3+ years
Education
Vocational training (FP Grado Medio)

Visa options

  • The ad rules out sponsorship

    The advert says visa sponsorship isn’t available for this role.

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

  • Minimum Studies: Vocational Training (FP II) in Administration, University Studies in Business Administration (ADE), or equivalent.
  • Experience: Minimum 3 years in departments with direct customer contact and service request management.
  • Office Automation: Advanced Office Suite (Excel, Word) and proficiency in Navision / ERP.
  • Languages: Demonstrable minimum English level B2/C1 (both spoken and written).

Pay & benefits

What you'll get

  • Salary range: €23,000 - €24,000 gross annual (depending on experience and professional merit).

The role

Job description

At ANANDA, we are looking for a senior-profile Administrative Assistant to join the SAT (Technical Support Service) Department.

The selected person will be responsible for performing administrative and customer service functions, following up on pending requests, as well as assigning and distributing them to optimize company resources and guarantee agile service from the technical team.

What you'll do

  • Written and telephone handling of customers' technical service requests.
  • Follow-up, assignment, budgeting, and control of requests under specific activity KPIs.
  • Intra-departmental coordination with the rest of the team and with the Management area (SAT, Administration, and Technical).
  • Administrative management of the department's daily activity.

How you'll work

Other: Having your own vehicle is recommended (the workplace is located in the Las Monjas Industrial Estate). On-site position (teleworking is not permitted).

  • Schedule:

Monday to Thursday: from 9:00 to 18:30 h (with established breaks) Friday: from 8:00 to 15:00 h.

About Ananda Gestión

Ananda Gestión is a Spanish staffing and recruitment agency based in Madrid, specializing in connecting companies with skilled and unskilled workers across industrial, logistics, construction, and administrative sectors. With a broad portfolio of job openings, they serve as an intermediary for roles such as metalworkers, CNC operators, warehouse staff, drivers, and maintenance technicians, primarily within Spain's manufacturing and services industries.

For international professionals, Ananda Gestión offers a gateway to the Spanish labor market, particularly in industrial and technical positions. Their roles are often located across various Spanish regions, including Madrid, Guadalajara, and the Basque Country, and they emphasize immediate incorporation for many positions. As a staffing agency, they provide opportunities for those seeking to relocate to Spain, though the nature of assignments may vary in duration and contract type.

Industry
Staffing
Website
ananda.es

In their own words

Additional information

ANANDA is committed to equal opportunities. This offer is directed at any person who meets the requirements, regardless of their gender, age, nationality, or other personal circumstances.

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