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Affinity Client Manager

On-site in Utebo·Added 1 month ago (last checked 3 Nov)

Aon

20 open roles

Our summary

Work mode
On-site, Utebo
English
Required
Education
University degree

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

  • Experience in customer service, account management, or commercial functions.

  • High customer orientation and a vocation for service.

  • Excellent communication and negotiation skills.

  • Ability for organization, planning, and simultaneous management of different tasks.

  • Proactivity, autonomy, and results orientation.

  • Good proficiency in Microsoft Office tools.

  • Previous experience in the insurance sector.

  • Technical knowledge of insurance for individuals and SMEs.

  • Experience with multi-rating tools and insurance company platforms.

  • Medium-high level of English, both spoken and written.

  • Education related to insurance, business administration, economics, or related areas.

The role

A Client Manager for the Affinity area in our offices in Utebo, Zaragoza. 

Manage and develop a portfolio of individual and SME clients, providing professional and close advice that guarantees the best customer experience, while simultaneously identifying opportunities for growth and new business generation.

What you'll do

  • Comprehensive management of individual and SME client portfolios.
  • Specialized advice in Motor, Home, Health, Business, Civil Liability, and Property insurance.
  • Handling and resolution of inquiries and incidents, guaranteeing high levels of satisfaction.
  • Identification of insurance needs and detection of cross-selling opportunities.
  • Active collaboration with insurers and internal teams to offer the best solutions to clients.
  • Participation in business development and growth initiatives within the department.
  • Client follow-up and loyalty building to strengthen long-term relationships.

Requirements

Let's talk?

2565015

About Aon

Industry
Insurance and Risk Consulting

In their own words

About the company & team

What is Aon?

Aon is a professional services company dedicated to shaping the best decisions to protect and enrich the lives of people around the world. Our professionals offer our clients in more than 120 countries advice and solutions that provide them with the clarity and confidence to make the best decisions to protect and grow their business.

In Spain, Aon has been a leader since 1929 thanks to a strategy oriented toward meeting our clients' needs. At Aon Spain, we constantly invest in new ideas and solutions, and we are proud to have been pioneers in many of the initiatives that have become benchmarks within Risk management and Human Resources consulting in our country.

Aon Spain has the largest service network in the sector, comprising 22 offices and a team of nearly 1,000 professionals who have a deep knowledge of national and international markets and experience in all sectors of activity.

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