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Telecare Operator with Valencian

On-site in Madrid·Full-time·Added 17 days ago (last checked 31 Oct)

Atenzia

20 open roles

Our summary

Hours
Rotating shifts · Includes weekends
Work mode
On-site, Madrid
Contract
Full-time
Languages
Catalan
Education
Upper secondary (Bachillerato)
Benefits
Private health insurance

Visa options

  • The ad doesn’t mention sponsorship

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

- Minimum education of High School diploma or equivalent, although vocational training or a university degree in the social field (Social Integration, socio-sanitary care for people in situations of dependency, Social Work; Psychology,...) will be highly valued.

- Previous experience in telephone customer service positions of at least 6 months.

- Office automation (mainly typing)

- High level of Valencian is essential.

Nice to have

- Experience managing alarms via telephone is highly valued

Pay & benefits

What you'll get

- Joining a leading company in the socio-sanitary and teleassistance sector with great influence and stability at a national and international level

- Professional development and personal growth

At Atenzia, we care about the integral well-being of our team. Therefore, we offer the following social benefits from day one:

- Private medical insurance with Asisa: During the first month of your start date, you can request your enrollment in the insurance without waiting periods or health questionnaires, at a competitive price.

With ASISA, you can access iSalud: A complete digital health application for you and your family that includes:

    -   Online medical consultations: Medical chat with general medicine and specialist consultations: gynecology, dermatology, pediatrics, cardiology, psychology, nutritionist, and personal training.

    -   Legal Chat with assistance in: general legal, tax, housing, consumer, data protection, traffic, grants and subsidies, and family advice.

    -   Digital Veterinary Insurance for your pets.

- Wellwo Platform: an integral well-being platform where you can find exercises, nutritional advice, guided classes, mindfulness… and much more!”

- We also have Corporate Benefits, a discount portal designed for you with leading brands in travel, shopping, technology, home... And much more!

The role

What you'll do

The selected person will be responsible for correctly attending to alarms and calls received from users in person from our central offices, mobilizing, if necessary, the resources required for said attention following the instructions and protocols established for it. Additionally, they will be in charge of carrying out the administrative and management tasks linked to the updating of user data and files.

How you'll work

Stable positions, to work from Monday to Sunday according to a roster in morning and afternoon shifts.

About Atenzia

Industry
Telecare and Home Care

In their own words

Additional information

- At Atenzia, we are committed to guaranteeing equal treatment and opportunities between men and women, from the selection process to joining the company, promoting an inclusive and diverse environment in which all workers can develop equally.

All open roles at Atenzia
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