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Operations Director

On-site in Jaca·Added 2 months ago

Overview

Requirements

  • Have the right to work in Spain

    Basque Culinary Center doesn't mention sponsorship in the ad.

  • Work on-site in Jaca

    No relocation package mentioned.

  • Have 5+ years of experience

    Mid-level role.

  • University degree

    “Formación en ADE, Ingeniería, Hostelería, MBA o similar.” — per the ad.

This job was automatically translated to English.

Pay & benefits

What you'll get

-Joining a profitable and established project.

-Key position within the management team.

-Real autonomy to build the operations area. 

-Participate in the future expansion of the company.

-Fixed + variable compensation linked to objectives. We are looking for a person who wants to build, improve, and grow with us.

-Joining an established, profitable dining group in a growth phase.

-Strategic position within the company, working directly with ownership.

-Real decision-making capacity to design and improve the operating model.

-Lead the evolution of a brand with 3 restaurants running and ready to grow. -Opportunity to build the operations department from an early stage.

-Autonomy to implement processes, systems, and improvements.

-Active participation in future openings and group expansion.

-Agile environment, with direct communication and little bureaucracy.

-Stable project with a long-term vision.

-Competitive compensation composed of fixed salary + variable linked to objectives.

-Possibility of professional growth alongside the company's expansion.

Requirements

What we're looking for

-Demonstrable experience in organized dining/hospitality.

-Experience managing several restaurants/units.

-Experience leading teams through location managers.

-Analytical mindset and results orientation.

-Ability to create processes without losing culture and closeness.

-Practical profile: combines strategic vision with presence in the restaurants.

-Experience:

 -Minimum 5 years of experience in operations within the dining/hospitality sector.   -Previous experience managing several restaurants or business units (preferably 5 or more).

 -Having led teams of more than 50 people directly or indirectly.

 -Experience managing restaurant managers, supervisors, or middle management.

 -Demonstrable experience in improving operational processes and standardization.

-Necessary knowledge: 

  -Management of profit and loss (P&L) accounts per restaurant.

  -Control of food cost, recipe costing, inventories, and waste.

  -Productivity management and staff planning. 

  -Definition and monitoring of operational KPIs.

  -Creation of procedures, checklists, and standards.

  -Digital management and analysis tools (advanced Excel, dashboards).

-Competencies

  -Close leadership and ability to develop teams. 

  -Analytical and data-oriented mindset.

  -Ability to turn operational problems into systems. 

  -Organization and discipline in execution.

  -Customer orientation and service excellence.

  -Entrepreneurial mindset and desire to build.

-We will positively value

Nice to have

-We will especially value experience as: Area Manager, Operations Manager, Regional Manager, Operations Director in dining/hospitality

We offer:

  -Experience participating in new restaurant openings.

  -Experience in organized dining chains.

  -Knowledge of Lean, continuous improvement, or project management.

Education & certifications

  -Degree in Business Administration, Engineering, Hospitality, MBA, or similar.

The role

-Operations Director:

Growing Casual Dining Group We are a casual dining group with 3 established locations, a team of 35 people, and an approximate annual turnover of 3 million euros. After validating our business model, we are looking to bring in an Operations Director to lead the next stage: professionalizing the structure, developing teams, and preparing the company to continue growing.

-Job Mission:

To be the person responsible for guaranteeing operational excellence across all restaurants, building scalable systems, and leading the brand's growth. We are looking for someone who not only manages the current operation but also helps us move to the next level.

Responsibilities:

What you'll do

-Lead and develop restaurant managers and teams.

-Implement operating standards and replicable processes.

-Create and maintain the company's operations manual. 

-Define and control operational KPIs.

-Improve productivity, efficiency, and profitability of the locations.

-Optimize staff planning and labor costs.

-Supervise purchasing, inventories, waste, and food cost.

-Guarantee a consistent customer experience. 

-Create internal training and development systems. 

-Prepare the necessary structure for future openings.

We are looking for: 

About Basque Culinary Center

Basque Culinary Center is a prestigious culinary education and research institution located in San Sebastián, Spain. Founded in 2009, it is a joint initiative of the Basque Government and the University of Mondragón, offering degrees in gastronomy and culinary arts, as well as research and innovation in the food sector. It is widely recognized as one of the top culinary schools in the world, with a strong focus on promoting Basque cuisine and gastronomy globally.

For international professionals, the Basque Culinary Center offers a unique environment in the heart of Spain's culinary capital, San Sebastián. The institution attracts students and professionals from around the world, fostering a multicultural and innovative atmosphere. While the current open roles are primarily in hospitality and restaurant operations, the center also provides opportunities in education, research, and event management, making it an attractive destination for those passionate about gastronomy and food innovation.

Founded
2009
Employees
100–500
Headquarters
San Sebastián, Spain
In Spain
San Sebastián

Good to know if you are moving

  • Located in San Sebastián, a city renowned for its high quality of life and world-class gastronomy.
  • Offers a multicultural environment with students and professionals from over 30 countries.
  • Provides opportunities in both education and research, as well as in its associated restaurants and ventures.
  • The center is a hub for culinary innovation, with strong ties to the Basque food industry.
  • San Sebastián is a coastal city with a mild climate and a vibrant cultural scene, ideal for internationals.
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