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Receptionist

On-site in Vitoria-Gasteiz·Part-time·Added 2 days ago (last checked 21 Oct)

CEAR

26 open roles

Overview

Work mode
On-site, Vitoria-Gasteiz
Contract
Fixed-term contract, part-time hours
Hours
Monday to Friday
Languages
French, Arabic
Experience
2+ years
Education
Vocational training (FP Grado Medio)

Visa options

  • The ad rules out sponsorship

    The advert says visa sponsorship isn’t available for this role.

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

  • Intermediate degree academic and/or professional training in administration or equivalent or, failing that, with knowledge acquired in the performance of their profession with experience in the sector comparable to the training.
  • Knowledge of IT, Office suite, Excel, and databases
  • Minimum of 2 years of experience in a telephone or direct customer service position.

Nice to have

  • Commitment.
  • Adaptability to Change.
  • Teamwork.
  • Planning and organization. 
  • Relational and communication skills. 
  • Capacity for proactivity and initiative. 
  • Capacity for empathy.
  • To have been part of CEAR as a volunteer or worker.
  • Work experience in the third sector.
  • Disability certificate equal to or greater than 33%
  • More than 2 years of experience working with foreign nationals. 
  • Languages: English and/or French C1.
  • Knowledge of: Arabic. 
  • Training in Gender Equality.

Pay & benefits

What you'll get

  • Remuneration according to salary scales and the Araba Social Intervention Agreement
  • 28 working days of annual vacation (proportional to the start date).
  • Social benefit: CUIDA(R) Program: CUIDA(R): package of free or partially discounted services, focused on physical well-being, emotional health (psychology sessions, physiology, dental plan, nutritional counseling, among others); for workers and beneficiaries

The role

Answer calls, control access, and receive both suppliers, visitors, and external personnel, in order to guarantee excellent personal and telephone attention to all people arriving at or contacting our offices. Reporting directly to the Area Manager

What you'll do

  •  Answer the telephone switchboard.
  • Control access to the office and directly assist the public requesting 
  • information, providing the required guidance and vouchers when required
  • Collect the needs for office materials, cleaning supplies, and other consumables, and manage the purchase of these materials if applicable
  • Manage the courier service and distribute mail (certified letters, burofax, etc.) as well as the collection and delivery of documentation between offices.
  • Collect and register invoices and delivery notes for purchases made and services contracted, if applicable
  • Manage some of the Organization's corporate email accounts if applicable
  • Ensure that common areas are always in an adequate state for use and collect and communicate breakdowns and maintenance needs to the competent area when required.
  • Participate with the purchasing and real estate area in the monitoring of transfers and 
  • moves; when required.
  • Support the management of corporate travel, when required.
  • Manage the agenda of the intervention and legal teams and request interpreters for that area, when required
  • Register the loan of common computers, projectors, and other 
  • fixed assets when required.

How you'll work

  • Type of working day: Part-time
  • Schedule: Monday to Friday 10:00 to 14:45
  • Start date: Immediate
  • Type of contract: Temporary for substitution
  • Workplace: VITORIA

About CEAR

CEAR (Comisión Española de Ayuda al Refugiado) is a Spanish NGO founded in 1979 that defends the right to asylum and supports refugees, stateless persons, and vulnerable migrants. It operates across Spain with reception centers, legal aid, and integration programs, and is a key participant in the Spanish asylum system.

Industry
Non-profit
Founded
1979
Employees
500–1,000
Headquarters
Madrid, Spain
In Spain
Madrid, Barcelona, Seville and 31 more
Website
cear.es

Good to know if you are moving

  • CEAR is a Spanish NGO with offices and reception centers across Spain, including in Madrid, Barcelona, Seville, and Málaga.
  • The organization offers roles in legal aid, social intervention, and reception services, often requiring Spanish language proficiency.
  • CEAR participates in the Spanish asylum system, providing a meaningful work environment for those interested in refugee and migrant rights.
  • Job opportunities are listed on their careers site, with positions in various Spanish cities, and they emphasize equal opportunities in hiring.

In their own words

Additional information

  • Code: 051/261121029/26_2173_S_00

“At CEAR, we work from a firm commitment to equal opportunities, diversity, and non-discrimination, promoting safe, inclusive, and respectful work environments for all people. We reject any form of discrimination based on gender, gender identity and expression, sexual orientation, origin, age, disability, religion, or other personal or social conditions. With a vision centered on building a more just and respectful society"

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