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Customer Service Technician

On-site in Castellbisbal·Added yesterday (last checked 12 Nov)

CELSA Group

26 open roles

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Our summary

Work mode: On-site, Castellbisbal
Spanish: Expected (ad in Spanish)
Other languages: Portuguese
Experience: 2+ years
Education: Higher vocational training (FP Grado Superior)
Driving licence: Own vehicle

Visa options

The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Skills

Nice to have

This job advert was originally written in Spanish.

Requirements

What we're looking for

Minimum studies: CFGS or FPII in Administration and Finance, Foreign Trade, or similar.
Minimum experience of 2-3 years in a similar position
User level of Excel
Must have your own vehicle to access the offices

Nice to have

Knowledge of Portuguese is highly valued
Knowledge of SAP is valued

The role

We are looking to hire a temporary Sales Administrator for the Customer Service Department at our Head Offices located in Castellbisbal (Barcelona).

Your mission will be to manage customer orders from capture to delivery for a range of products in the national market, or for specific countries in export.

What you'll do

Customer service by telephone.
Order management.
Management of order deliveries.
Minimize non-operational stocks.
Resolution of incidents with customers (returns, claims, complaints, etc...).

About CELSA Group

CELSA Group™ is one of the leading European multinationals in long steel products, describing itself as the most diversified and vertically integrated player in its segment. It operates in 11 countries through six large business groups that span steel mills, rolling mills, transformation plants, distribution companies, service centers and recycling companies, and positions itself as one of the most important steel groups in the world.

Industry: Steel
In Spain: Castellbisbal (Barcelona)

Good to know if you are moving

CELSA Group operates in 11 countries through six large business groups covering steel mills, rolling mills, transformation plants, distribution companies, service centers and recycling companies.
The group's corporate contact address is Carrer de la Ferralla, 12, Pol. Ind. San Vicente, 08755, Castellbisbal (Barcelona), Spain, indicating its main Spanish base is in the Barcelona metropolitan area.
The company promotes internal growth through internal promotion programs and runs its own training initiative, Celsa Academy.
Current open roles in Spain include production, maintenance (mechanical and electrical), quality control, QHSE, scrap yard classification and commercial/sales positions, many based at its steel plants.
The company runs a dedicated careers portal where candidates can apply for openings or submit a CV for future opportunities.

In their own words

About the company & team

CELSA is the leading European producer of low-emission circular steel and constitutes the largest circular supply chain in Europe. It recycles ferrous scrap to produce steel in electric arc furnaces, using the most sustainable and energy-efficient technology.

All open roles at CELSA Group