Supervisor (Dutch speaking)
Concentrix3d ago
As a Supervisor, you will lead a team to achieve business targets and ensure high customer satisfaction. The role offers a competitive salary, bonuses, and medical insurance.
€27kValènciaNo Spanish needed
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88,000+ live jobsCustomer Service Agent - Spanish Market - Pharmaceutical Industry IS
On-site in Barcelona·Full-time·Added 8 months ago (last checked 14 Oct)
Concentrix
235 open roles
Overview
- Salary
- €17,458 a year
About €1,340 a month after tax.
- Work mode
- On-site, Barcelona
- Contract
- Permanent contract, full-time hours
- Hours
- Rotating shifts · Monday to Friday
- Spanish
- Fluent
- Other languages
- Catalan
Visa options
The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Skills
Nice to have
This job advert was originally written in Spanish.
Requirements
What we're looking for
We welcome people who change the game, people with diverse backgrounds, who are curious and eager to learn. Your natural talent for helping others and going the extra mile beyond WOW for our clients will fit perfectly with what we do and who we are.
- You have a bilingual level of Spanish and Catalan
- You are a dynamic and responsible person
- You have good communication and organizational skills
- You are punctual, agile, and willing to work
- You can work in a team
- You have basic user-level computer skills
Nice to have
- Have knowledge of SAP
- Have knowledge of the pharmaceutical or healthcare sector
Don't meet every single requirement? We are dedicated to creating a diverse, inclusive, and authentic workplace where everyone can learn and grow professionally. If you think you don't meet all the requirements in this job description, we still encourage you to apply. We will do our best to find the right position for you, whether it's this one or a future one.
Languages
Catalan, Spanish (Required)
Pay & benefits
What you'll get
This is a great opportunity to experience the power of the future and develop lifelong relationships. We will provide you with all the training, the most advanced technologies, and the ongoing support you need to succeed.
We challenge conventions to deliver unimaginable results by creating customer experiences that go beyond WOW. That's why we invest significantly in our people, infrastructure, and capabilities to ensure the long-term success of our teams, our clients, and our customers.
In this position, we offer benefits that will support your unique lifestyle:
- Permanent contract of 39 hours with rotating shifts from Monday to Friday between 08:00 and 20:00
- Office in an excellent location in Barcelona
- Salary: 17,458 euros gross + up to 720 euros gross in bonus per year
- Complete paid training about the company and the project you will work on
- Professional development program and specialized courses
The role
Job Title:
Customer Service Agent - Spanish Market - Pharmaceutical Industry IS
Job Description
Ready to take the next big step? We are the global leader in technology and services that powers the brands of the future. We help well-known brands—the ones you use every day—improve their businesses with integrated technology and solutions in more than 70 countries.
If you are looking to grow, as a Customer Service Agent in Barcelona (on-site), you will be part of our innovative team, who drive the brands of the future in the pharmaceutical industry.
What you'll do
In everything we do, we believe in doing what is right for people: our clients, their customers, our people, our community, and our planet.
As a Customer Service Agent on our team, you will be responsible for:
- Handling customer calls (pharmacists)
- Providing information, resolving issues, managing invoices, orders, delivery notes, etc.
- Delivering excellent customer service quality.
How you'll work
Location:
ESP Barcelona - C/ de la Selva de Mar, 129
Time Type:
Full time
Hiring process
Apply through the 'Apply' button on the individual job posting, then watch your inbox: after applying you are invited by email to timed language or competency tests in Harver, Concentrix's virtual assessment tool. Concentrix does not publish what follows the assessment A task to do
- Our team will reach out by phone. If we do not receive a response, we may also contact you via email or text message.
- The feedback process will depend on the country and the role that you are applying for, but we strive to provide feedback to applicants.
About Concentrix
Concentrix is a global leader in customer experience (CX) solutions and technology, providing customer service, sales, marketing, and back-office support to major brands across industries such as technology, retail, banking, and hospitality. With over 300,000 employees worldwide and operations in more than 70 countries, the company is one of the largest BPO providers in the world, headquartered in Tempe, Arizona, USA.
In Spain, Concentrix operates major hubs in Barcelona and other cities, employing thousands of multilingual professionals to serve international clients. The company is a top destination for expats and international hires due to its high demand for native-level speakers of German, French, Dutch, Swedish, Norwegian, Finnish, Polish, and other languages. Work culture emphasizes hybrid and on-site roles, with opportunities for career growth in sales, customer service, and technical support, making it an attractive entry point for those relocating to Spain.
- Industry
- BPO
- Founded
- 2006
- Employees
- 100,000+
- Headquarters
- Tempe, USA
- In Spain
- Barcelona
- Website
- concentrix.com
Good to know if you are moving
- Concentrix hires heavily for multilingual roles in Spain, with a strong focus on German, French, Dutch, and Nordic languages, making it a top employer for international professionals.
- The company offers hybrid and on-site work models, with many roles based in Barcelona, a major hub for expat talent.
- Concentrix provides relocation support and language-specific training for many positions, easing the transition for international hires.
- The company has a large presence in Spain, with multiple offices in Barcelona and a significant number of roles in customer service and sales for global tech and fashion brands.
- Career progression is common, with opportunities to move into team lead, quality, or training roles after initial customer-facing experience.
In their own words
Additional information
At Concentrix, we invest in the people who change the game because we know that when our people thrive, our clients and their clients thrive too.
If this sounds like the perfect next step in your professional career, we want to hear from you. Apply today and discover why more than 440,000 game-changers around the world consider Concentrix their «preferred employer».
We are an equal opportunity employer
We are committed to providing equal employment opportunities to all candidates and fostering a work environment free from discrimination and harassment. All our hiring practices are based on business needs, job requirements, and personal qualifications, without regard to gender identity, age, religion, ethnic origin, family or parental status, or any other classification protected by applicable national law.
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
Location
Concentrix · Barcelona
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