🇬🇧
What they offer
Full-time hours
Per the ad.
What they ask for
Have the right to work in Spain
El Corte Ingles doesn't mention sponsorship in the ad.
Work on-site in Málaga
No relocation package mentioned.
You'll most likely need Spanish to apply.This job was automatically translated to English,.
The role
Are you looking to develop your talent and find a place where your effort is recognized? We offer a dynamic, close-knit environment with a future. Here, every day is a new opportunity to learn, grow, and shine. Imagine being part of a diverse team where evolution and customer service are our priority. At El Corte Inglés, our work is a shared passion.
At El Corte Inglés Travel Group, we offer experiences tailored to each client, operating with an open, international vision and deep knowledge of every market and each of our business lines. Our commitment to innovation and technology allows us to focus on what truly matters: accompanying each client on their next experience.
If you are looking for a dynamic environment with global impact, where innovation combines with a passion for travel and events, this is the place for you!
The project awaiting you.
Are you passionate about designing unforgettable travel experiences?
We are looking for a Vacation Travel Agent to join a dynamic and constantly growing project, where you will have the opportunity to advise travelers, create custom itineraries, and turn every trip into a unique experience.
✨ The project awaiting you
You will join a team specialized in vacation travel, working in a collaborative, client-focused environment. You will be involved in end-to-end booking management and personalized advisory services for domestic and international destinations, helping to deliver excellent service and memorable experiences.
Main duties and requirements.
What you'll do
- Advise clients on domestic and international tourist destinations based on their preferences, budget, and needs.
- Design and develop custom itineraries for vacation travel.
- Manage bookings for flights, hotels, transfers, excursions, cruises, and other travel services.
- Prepare budgets and present travel proposals that are attractive and tailored to the client.
- Handle modifications, cancellations, and issues related to bookings.
- Provide information on travel documentation requirements (passports, visas, health requirements, and travel insurance).
- Market travel products, promotions, and special campaigns from tour operators.
- Follow up on bookings until the trip is completed, ensuring a satisfactory experience.
- Manage payments, issue travel documents, and handle the administrative closing of files.
- Keep knowledge up to date on destinations, travel trends, airlines, and suppliers.
- Negotiate and coordinate services with travel suppliers when necessary.
- Handle client inquiries, complaints, and issues before, during, and after the trip.
- Build client loyalty through personalized service and ongoing guidance.
- Meet the sales targets set by the agency, boosting cross-selling of complementary services.
We offer a range of social benefits that will contribute to your well-being.
Pay & benefits
What you'll get
- Exclusive discounts and financing options.
- Life insurance.
- Corporate University.
- Ongoing training for professional development.
- Study aid for employees' children.
- Own medical service.
- Flexible compensation plan.
The role
¿Buscas desarrollar tu talento y un lugar dónde tu esfuerzo sea reconocido? Te ofrecemos un entorno dinámico, cercano y de futuro. Aquí, cada día es una nueva oportunidad para aprender, crecer y brillar. Imagina formar parte de un equipo diverso, donde la evolución y el servicio al cliente son nuestra prioridad. En El Corte Inglés, nuestro trabajo es una pasión compartida.
En el Grupo Viajes El Corte Inglés ofrecemos experiencias adaptadas a cada cliente, operando con una visión internacional y abierta, con un profundo conocimiento de cada mercado y de cada una de nuestras líneas de negocio. Nuestra apuesta por la innovación y la tecnología nos permite centrarnos en lo que realmente importa: acompañar a cada cliente en su próxima experiencia.
Si buscas un entorno dinámico, con impacto global y donde la innovación se combina con la pasión por los viajes y eventos, ¡Este es tu sitio!
¿Te apasiona diseñar experiencias de viaje inolvidables?
Buscamos incorporar un/a Agente de Viajes Vacacional para formar parte de un proyecto dinámico y en constante crecimiento, donde tendrás la oportunidad de asesorar a viajeros, crear itinerarios a medida y convertir cada viaje en una experiencia única.
✨ El proyecto que te espera
Te unirás a un equipo especializado en viajes vacacionales, trabajando en un entorno colaborativo y orientado al cliente. Participarás en la gestión integral de reservas y en el asesoramiento personalizado para destinos nacionales e internacionales, contribuyendo a ofrecer un servicio excelente y experiencias memorables.
What you'll do
- Asesorar a clientes sobre destinos turísticos nacionales e internacionales según sus preferencias, presupuesto y necesidades.
- Diseñar y elaborar itinerarios personalizados para viajes vacacionales.
- Gestionar reservas de vuelos, hoteles, traslados, excursiones, cruceros y otros servicios turísticos.
- Elaborar presupuestos y presentar propuestas de viaje atractivas y adaptadas al cliente.
- Tramitar modificaciones, cancelaciones e incidencias relacionadas con las reservas.
- Informar sobre documentación necesaria para viajar (pasaportes, visados, requisitos sanitarios y seguros de viaje).
- Comercializar productos turísticos, promociones y campañas especiales de touroperadores.
- Realizar seguimiento de las reservas hasta la finalización del viaje, garantizando una experiencia satisfactoria.
- Gestionar cobros, emisión de documentación de viaje y cierre administrativo de expedientes.
- Mantener actualizados los conocimientos sobre destinos, tendencias turísticas, compañías aéreas y proveedores.
- Negociar y coordinar servicios con proveedores turísticos cuando sea necesario.
- Atender consultas, reclamaciones e incidencias antes, durante y después del viaje.
- Fidelizar clientes mediante una atención personalizada y orientación continua.
- Alcanzar los objetivos de venta marcados por la agencia, potenciando la venta cruzada de servicios complementarios.
Pay & benefits
What you'll get
- Descuentos exclusivos y opciones de financiación.
- Seguro de vida.
- Universidad Corporativa.
- Formación continua para el desarrollo profesional.
- Ayudas al estudio para hijos e hijas de empleados.
- Servicio Médico propio.
- Plan de retribución flexible.
About El Corte Ingles
El Corte Inglés is Spain's largest department store group and one of the country's most iconic retail companies. Founded in 1940, it operates a vast network of department stores, hypermarkets (Hipercor), supermarkets (Supercor), and an extensive online retail platform. The company also has significant operations in travel agencies, insurance, and financial services, employing tens of thousands of people across Spain and internationally.
With its headquarters in Madrid, El Corte Inglés has a strong presence throughout Spain, with stores and offices in nearly every major city. The company is known for its traditional, customer-centric retail culture and offers a wide range of roles, from sales and logistics to technology, data analysis, and corporate functions. For international professionals, El Corte Inglés provides opportunities to work in a major Spanish company, though Spanish language proficiency is typically essential for most positions.
- Industry
- Retail
- Founded
- 1940
- Employees
- 50,000–100,000
- Headquarters
- Madrid, Spain
- In Spain
- Madrid, Barcelona, Seville and 17 more
- Website
- elcorteingles.es
Good to know if you are moving
- El Corte Inglés is headquartered in Madrid, Spain, and is a Spanish-founded company.
- The company operates across all major Spanish cities, offering opportunities in retail, logistics, and corporate roles.
- Spanish language proficiency is generally required for most positions, especially customer-facing roles.
- The company offers a wide range of roles, from sales and operations to technology and data analytics, suitable for various professional backgrounds.
- As a large, established employer, El Corte Inglés provides stable employment and opportunities for internal mobility.
In their own words
Additional information
If this position interests you, we invite you to apply, as your experience could be very valuable to us. In our company, all people are welcome.
Additional information
Si te resulta interesante este puesto, te invitamos a que apliques, ya que tu experiencia podría ser muy valiosa para nosotros. En nuestra empresa todas las personas son bienvenidas.
More jobs like this
🇬🇧
€1K
€50K
Blue Card threshold🇪🇸From €22K
🇬🇧 🇪🇸🇬🇧
🇬🇧
€24K - €36K
🇬🇧 🇪🇸€26K
€25K - €27K
🇪🇸€30K - €36K
🇪🇸
€25K - €30K
€18K - €21K