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After-sales Account Manager

On-site in Spain·Added today (last checked 9 Nov)

Elis

15 open roles

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Our summary

Work mode: On-site, Spain
Spanish: Expected (ad in Spanish)
Experience: 4+ years

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

Minimum of 4-5 years of experience in customer service, after-sales, customer success, or account management.
Excellent communication and negotiation skills.
Customer and results orientation.
Ability to organize and manage priorities.
Proficiency in CRM and digital tools.
A proactive, dynamic profile with a vision for continuous improvement.

Nice to have

Experience in service companies or industrial environments is valued.

Pay & benefits

What you'll get

⭐ Join a leading multinational company in constant growth.

⭐ Onboarding and training plan to learn the business and our services.

⭐ Competitive fixed salary + bonus based on objectives.

⭐ Social benefits and well-being programs.

⭐ Professional stability and an internal development plan.

⭐ A close, collaborative, and people-oriented environment.

Would you like to be part of a company that combines the solidity of more than a century of history with innovation and continuous growth?

Apply and discover why thousands of professionals have already chosen Elis to develop their careers. 🚀

The role

Do you know many companies with more than 100 years of history that are still leaders in their sector?

There are not many. Elis is one of them. And we continue to grow.

We are a French multinational present in more than 30 countries and a benchmark in circular services for companies. We help our clients focus on their business by guaranteeing hygiene, well-being, and protection, while actively contributing to reducing their environmental footprint.

Choose Elis if...

✅ You are passionate about building long-term relationships of trust.

✅ You enjoy solving challenges and finding solutions for your clients.

✅ You like working in a team and collaborating with different areas of the company.

✅ You are looking for a solid, international company with real development opportunities.

What you'll do

We are looking for an After-sales Executive | Customer Success Executive who will become a point of reference for our clients and contribute to guaranteeing an excellent experience throughout their service cycle.

You will be a key piece in strengthening loyalty, detecting new business opportunities, and ensuring that our clients receive the best possible service.

Manage and follow up on a client portfolio.
Resolve incidents and handle inquiries in an agile and professional manner.
Detect opportunities for improvement and growth within assigned accounts.
Negotiate and formalize contractual updates.
Analyze indicators and propose actions to improve customer satisfaction.
Collaborate closely with Operations, Production, Logistics, and Sales.
Contribute to the development and loyalty of the client portfolio.

About Elis

Elis is a French multinational company and a leading provider of textile, hygiene, and facility services in Europe and Latin America. The company offers a wide range of outsourcing solutions including workwear rental, laundry services, hygiene products, and other facility services to businesses across various sectors such as healthcare, hospitality, industry, and catering. With more than 22,000 employees and operations in over 28 countries, Elis is one of the largest companies in its industry, serving clients in more than 100 markets.

In Spain, Elis has a strong presence with multiple offices and operational sites, and it is actively hiring for various roles, including at its Barcelona locations. The company is committed to sustainable development and offers career opportunities for international professionals in operations, engineering, and sales. With a diverse workforce and a focus on innovation in the service industry, Elis provides an attractive environment for expats looking for a stable multinational career in Spain.

Industry: Textile, hygiene and facility services
Founded: 1883
Employees: 20,000–25,000
Headquarters: Paris, France
In Spain: Barcelona, Madrid

Good to know if you are moving

Elis operates in over 28 countries, offering a global career mobility framework.
Frequent collaboration with international teams, prioritizing diversity and inclusion in recruitment.
Provides clear professional development paths in operational, engineering, and sales roles.
For Spain-based positions, knowledge of Spanish is often required, but English is valued in multinational environments.
In Barcelona, the company benefits from a multilingual and international hiring culture.

In their own words

Additional information

ELIS MANOMATIC, S.A.U. informs you that it is the entity responsible for processing your personal data in order to assess your candidacy for current or future vacancies to be filled in our organization. For more information about the processing of your data or about how to exercise your rights of access, rectification, deletion, restriction, portability and objection, you can access our web portal in the privacy policy section.

ELIS MANOMATIC, S.A.U. will not discriminate directly or indirectly against candidates in selection processes on the grounds of sex, marital status, age, racial or ethnic origin, social condition, religion or beliefs, political opinions, sexual orientation, trade union membership or non-membership, or language.

ELIS MANOMATIC, S.A.U. is committed to acting under the principle of equal treatment and opportunities among all personnel performing the same work. ELIS MANOMATIC, S.A.U. is prepared to adopt measures that prevent any form of discrimination between men and women.

In selection processes, initiatives will be carried out to hire women in areas where female presence is underrepresented or to give preference to hiring women under equal conditions.

All open roles at Elis