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Waiter/Waitress

On-site in Palma·Added 4 days ago (last checked 13 Oct)

Garden Hotels

10 open roles

Overview

Work mode
On-site, Palma
English
Required
Other languages
German

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  • The ad doesn’t mention sponsorship

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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This job advert was originally written in Spanish.

Requirements

What we're looking for

  • Minimum of 1 year of experience in the position, in boutique hotels.
  • High customer orientation, creativity, detail-oriented, teamwork, and proactivity.

Languages

  • Languages: high level of English. German is a plus.

The role

Your mission will be to offer professional service with a service attitude that satisfies customer expectations.

Promote the sale of food and beverages to increase revenue and achieve established objectives. Guarantee a Nivia experience for our guests, welcoming them, listening to them, and with attention to detail, "seducing" them to build loyalty.

Functions:

  • Responsible for table service and customer care, performing your duties efficiently, in accordance with established procedures and quality standards.
  • Comply with the instructions of your immediate supervisor regarding shifts, schedules, tasks, and the daily workloads to be performed. Verify that your service station is well-equipped and carry out the table setting in accordance with established standards and the type of service.
  • Offer a warm and professional welcome and farewell to customers upon arrival and departure, always maintaining an impeccable posture and presentation.
  • Deliver the order to the bar or kitchen so that the order is processed, maintaining good communication with both to contribute to timely and efficient service.
  • Continuously and discreetly observe diners to measure their level of satisfaction during service, taking the necessary actions to anticipate their needs or correct any incidents.
  • Upon the customer's departure and, if time permits, clearing the chairs, bidding them farewell, thanking them for their visit, and inviting them to return.
  • As soon as possible, reset the table ensuring no detail is forgotten, realigning and shaking out the chairs again.
  • Report punctually to your duties and comply with the policies and procedures, presentation, schedules, transit areas, and safety regulations established by the Hotel.
  • Provide Room Service when necessary.
  • Promote the sale of food and beverages to increase revenue and achieve established objectives
  • Apply Nivia's general behaviors daily.

About Garden Hotels

Industry
Hospitality

In their own words

About the company & team

Garden Hotel Group is a hotel chain with more than 30 years of experience, specialized in the vacation segment with a presence in 10 destinations and a focus on international expansion. We are a 100% family-owned company with love and vocation for what we do: We evolve and modernize, we expand and diversify, we are flexible and we adapt. We are always improving.

We conceive everything we do from responsibility (the basis of our identity), authenticity (our distinctive seal), harmony (our "tarannà" / temperament) and passion (our engine). We care for our land and our people with sustainability as an attitude and the circular economy as the means to achieve it, which has made us pioneers in tourism sustainability.

All open roles at Garden Hotels
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