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Technical Area Technician - Captive Operations

On-site in Majadahonda·Added 18 days ago (last checked 6 Nov)

Mapfre

82 open roles

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Our summary

Work mode: On-site, Majadahonda
Spanish: Expected (ad in Spanish)
English: Required
Education: University degree

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This job advert was originally written in Spanish.

Requirements

What we're looking for

Bachelor's degree.
Previous knowledge of International Insurance Programs, insurance/reinsurance structures.
Previous experience in International Insurance Programs.
High English Level.
Advanced office automation skills

Nice to have

Customer orientation.
Quality in service.
Teamwork.
Orientation towards planning and order.
Commitment.
Ability to work in dynamic environments.
Analytical thinking.

The role

Mapfre Global Risks is the Mapfre Group Unit specialized in providing comprehensive and innovative insurance solutions to large companies, facing the most complex risks present in their activities, leading international programs through a service network operating in more than 100 countries.

The Captive Operations Area is looking for a Technical Area Technician to join its team.

What you'll do

Management and Coordination of complete programs with international deployment.
Monitoring the evolution of the Program in all countries with local Mapfre companies and other partners.
Constant interaction with the client/broker/captive.
Monitoring and support in the internal management of balances and economic flows between the client and their captive and the different Mapfre entities or external cedants involved.
Control of the contractual documentation flow for captive operations.
Attention, coordination, and monitoring of the operational flow.
Definition and proposal of Service Protocols adapted to the client's needs. Establishment of SLAs/KPIs or monitoring indicators agreed with the client/broker/captive.
Implementation of action/improvement plans required by the client.
Will interact with Business Areas, Legal Counsel, Mapfre Companies worldwide and/or associated networking partners, Sales and Marketing, Claims, and Administration.

Hiring process

3 steps4 interviews

First point of contact
With recruitment team
Starts from your application, LinkedIn, or a call from the recruitment team or a partner agency; a first conversation about you and the open opportunities.
Interview with Human Resources
With HR team
Conversation about your interests, experience, skills and how you approach challenges, plus your questions about Mapfre.
Technical interview
With the team · 1–2 sessions
One or two interviews with the team to assess technical skills and explain the day-to-day of the role.

About Mapfre

Mapfre is a global insurance company headquartered in Madrid, Spain, with a strong presence in the insurance and reinsurance markets across Europe, the Americas, and Asia. It offers a wide range of products including life, health, auto, and home insurance, and operates through multiple brands such as Verti. With over 30,000 employees worldwide, Mapfre is one of the largest Spanish multinationals in the insurance sector.

In Spain, Mapfre has its main offices in Madrid and Barcelona, with a significant network of commercial offices across the country. The company is known for its strong corporate culture, focus on digital transformation, and investment in technology and data analytics. For international professionals, Mapfre offers opportunities in areas like data science, cybersecurity, cloud architecture, and finance, with a work environment that values innovation and professional development.

Industry: Insurance
Founded: 1933
Employees: 10,000–50,000
Headquarters: Madrid, Spain
In Spain: Madrid, Barcelona

Good to know if you are moving

Mapfre is headquartered in Madrid, Spain, and has a large presence in Barcelona and other Spanish cities.
The company offers roles in English and Spanish, with many technical positions in data, cloud, and cybersecurity.
Mapfre has a strong commitment to digital transformation, investing in AI, data analytics, and cloud infrastructure.
International hires may find opportunities in the company's global operations, especially in Latin America and Europe.
The company provides a stable work environment with a focus on long-term career development.

All open roles at Mapfre