Reservations Officer
Marbella Club Hotel2d ago
This role manages hotel reservations through various channels to maximize revenue and occupancy. It offers the chance to work in a legendary luxury Mediterranean resort.
MarbellaFluent Spanish
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On-site in Sierra Nevada·Added 1 month ago (last checked 20 Oct)
Marbella Club Hotel
28 open roles
Our summary
- Work mode
- On-site, Sierra Nevada
- Hours
- Rotating shifts · Includes weekends
- Spanish
- Fluent
- English
- Required
Visa options
The ad rules out sponsorship
The advert says visa sponsorship isn’t available for this role.
Skills
This job advert was originally written in Spanish.
Requirements
What we're looking for
Previous experience in luxury hotels in a similar position.
High level of Spanish and English (minimum B2). A third language will be valued.
Attention to detail and respect for the product.
Communication skills, people skills, and proactivity.
A taste for detail and for exceeding customer expectations.
Availability to work rotating shifts, weekends, and holidays.
Nice to have
Desirable training in mixology or equivalent.
Desirable knowledge of the product and quality standards of Leading Hotels.
The role
Located in the heart of Sierra Nevada and at the foot of the slopes, El Lodge Ski & Spa and Maribel Ski & Après Ski, both members of Small Luxury Hotels of the World, represent two unique concepts of mountain hospitality. Two boutique hotels with their own identity and alpine soul, designed to enjoy the mountains through wellness, gastronomy, and design amidst an exceptional natural environment.
As part of the Marbella Club family, we share a culture based on excellence, attention to detail, and commitment to the people who make up our teams. The position we present below is a key piece in maintaining and elevating the quality standards that define our way of understanding hospitality.
What you'll do
Prepare the bar before service (mise en place of glassware, utensils, and products).
Prepare classic and signature cocktails following established recipes.
Serve alcoholic and non-alcoholic beverages efficiently and safely.
Maintain daily stock control and communicate replenishment needs.
Ensure correct billing and registration of orders in the POS system.
Collaborate with the floor team for coordinated and fluid service.
Anticipate needs and offer suggestions to improve the experience.
Manage minor incidents with empathy and efficiency, informing the supervisor if necessary.
Promote additional sales through product recommendations or upselling.
Comply with hygiene, food safety, and alcohol handling regulations.
Maintain the bar, glassware, and utensils in optimal conditions of cleanliness and order.
Control the correct use of machinery and equipment (blenders, cocktail shakers, etc.).
Report incidents, breakages, or anomalies to the supervisor.
About Marbella Club Hotel
- Industry
- Hospitality
- Website
- marbellaclub.com
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