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Spa & Wellness Attendant

On-site in Sierra Nevada·Added 24 days ago (last checked 20 Oct)

Marbella Club Hotel

28 open roles

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Our summary

Work mode: On-site, Sierra Nevada
Spanish: Fluent
English: Required

Visa options

The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

Clear customer orientation and a vocation for service in premium environments.
Ability to perform a versatile and dynamic role.
Strong communication and teamwork skills.
Autonomy, responsibility, and attention to detail.
Sensitivity toward personal image, luxury, order, and quality.
Schedule flexibility and good stress management.
Hygiene standards, occupational safety, and safe handling of products.

Nice to have

Knowledge and previous experience in a Spa & Wellness environment is desirable.

Languages

Languages: Spanish: high level. English: medium, minimum B2. Conversational.

The role

Located in the heart of Sierra Nevada and at the foot of the slopes, El Lodge Ski & Spa and Maribel Ski & Après Ski, both members of Small Luxury Hotels of the World, represent two unique concepts of mountain hospitality. Two boutique hotels with their own identity and alpine soul, designed to enjoy the mountains through wellness, gastronomy, and design amidst an exceptional natural environment.

As part of the Marbella Club family, we share a culture based on excellence, attention to detail, and commitment to the people who make up our teams. The position presented below is a key piece in maintaining and elevating the quality standards that define our way of understanding hospitality.

What you'll do

Customer service and Spa experience.
Proactively and cordially attend to guests in the Wellness, Spa, and pool areas, anticipating their needs and offering a discreet and personalized service.
Assist guests in the use of the facilities and resolve requests during their stay (towels, amenities, directions, comfort).
Take simple orders for drinks and/or snacks in designated areas (pool or Wellness area) and coordinate their service with the F&B team.
Ensure the well-being, safety, and comfort of guests in the common areas.
Collect feedback from guests and pass it on to their supervisor for the continuous improvement of the service.
Maintain constant communication with Spa Reception, therapists, and the F&B team to ensure smooth operations.
Manage the opening and closing of Wellness areas according to protocols, including key control.
Supervise the general state of the facilities, detecting technical issues and coordinating their resolution with Maintenance.
Collaborate in basic administrative tasks and in the documentation of equipment controls and inspections.
Guarantee that all Wellness, Spa, and pool areas are kept in optimal conditions of order, cleanliness, and supply throughout the working day.
Ensure the correct preparation of the facilities before opening and after closing.
Perform cleaning, disinfection, and replenishment tasks for materials, linen, and amenities, efficiently integrated into the daily operations.
Support special cleanings, specific projects, or extraordinary needs.