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Host/Hostess

On-site in Sierra Nevada·Added 1 month ago (last checked 20 Oct)

Our summary

Work mode
On-site, Sierra Nevada
English
Required
Education
Compulsory secondary education (ESO)

Visa options

  • The ad doesn’t mention sponsorship

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

  • Minimum education: High school diploma.

  • Dynamic, resourceful, and service-oriented.

  • Languages: Spanish and English (minimum B2 level); a third language will be positively valued.

  • Knowledge of hotel management systems and service protocols.

The role

Located in the heart of Sierra Nevada and at the foot of the slopes, El Lodge Ski & Spa and Maribel Ski & Après Ski, both members of Small Luxury Hotels of the World, represent two unique concepts of mountain hospitality. Two boutique hotels with their own identity and alpine soul, designed to enjoy the mountains through wellness, gastronomy, and design in the midst of an exceptional natural environment.

As part of the Marbella Club family, we share a culture based on excellence, attention to detail, and commitment to the people who make up our teams. The position we present below is a key piece in maintaining and elevating the quality standards that define our way of understanding hospitality.

What you'll do

  • Receive, recognize, and attend to guests in accordance with the company's excellence standards.

  • Manage restaurant reservations and seating, ensuring maximum efficiency and confirming diner attendance.

  • Provide detailed information about the menu, resolve doubts, and offer personalized recommendations.

  • Handle telephone calls and correspondence with professional etiquette, ensuring responses within established timeframes.

  • Promote the hotel's food and beverage points of sale through attentive and detail-oriented service.

  • Collaborate with the Food and Beverage team in the strategy and fulfillment of the department's objectives.

  • Ensure compliance with the hotel's quality, safety, and service standards.

About Marbella Club Hotel

Industry
Hospitality
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