Senior Commercial Training and Education Manager - Orthopedic surgery

• Interesting fix salary + bonus
• Social benefits
• Career path and development opportunities
• Multinational environment
• Barcelona or Madrid based (if Madrid, often travels to Barcelona)

• Deliver training to both new and tenured sales professionals, through various venues including live instructor led courses, virtual classrooms, and field-based training/coaching.
• Run learning events (classroom, webinar, field based, etc.) in the learning management system.
• Ensure that all members of the sales team are certified on the knowledge, skills, and behaviors needed to win (e.g., product, clinical and procedural knowledge, primary competitors and how to win against them, selling skills, negotiation skills, business planning, tenders)
• Deliver the curriculum as aligned with Global Commercial Training competency framework, train sales reps on the company selling process, and aim to accelerate sales readiness and preparedness of the sales force
• Join the Commercial team on field visits to ensure the right implementation of both product/clinical competence as well as sales enablement skills' implementation.
• Field based training/coaching will be on an individual or small group basis during territory-based field visits, but it could also entail local seminars, workshops, and other training events.

Act as a mentor and role model for sales reps & field managers and encourage a culture of continuous learning and development. Cultivate a culture of coaching for the commercial team, set the standards and governance for this coaching culture across the cluster by developing a coaching plan for Field managers and ensure the sustainability of this culture through solid critical metrics that will be automated on the CRM or Learning Management System or any similar vehicle.

Collaborate with HR and Sales Management to remediate gaps in performance. This role requires sophisticated interpersonal leadership skills to work with a broad group of cross-functional business partners (e.g. global content development, leadership coach, local marketing, sales leadership), and will work collaboratively to tackle complex business opportunities related to the franchise.

Develop strategic and tactical plans for your respective area for Commercial Training & Education (CT+E). Regular participation in Leadership Teams meetings representing the CT+E function through communicating progress and ROI of key CT+E projects, progress of new hire onboarding and tenured commercial teams learning objectives, and work on the learning needs analysis outcomes to cover the learning gaps.

The primary success measures for this role are to train, equip, and certify the sales force on Orthopaedic products (with a stronger emphasis on digital surgeries), relevant procedural knowledge, surgical and treatment pathways as well as vital enablement / selling and commercial skills to enable our sales teams to exceed sales quota.

• Orthopedics Hip and Knee Medical Devices
• Spain and Italy

• Education: Bachelor's degree or equivalent internationally
• Bilingual requirement - English proficiency high, plus local market language (Italian)
• 6-7 years' experience working in commercial, training or marketing role or related med device industry.
• Working experience in learning / training related fields is a plus
• Adult learning, facilitation skills certification (e.g. Bob Pike Certification) is a plus
• Train the Trainer certification (e.g. Pioneer, Lane 4) is a plus
• Instructional design is a plus
• Coaching skills is a plus
• Project management certification is a plus
• Challenger certification is a plus
• Fundamental level certification for your respective franchise is a plus
• Demonstrate expertise and understanding of products, clinical pathways, surgical procedural knowledge, and competitive landscape
• The position requires sophisticated skills in facilitation and presentation skills, with emphasis on adult learning principles and interactive learning
• Critical skillset: commercial selling skills and business acumen. Ability to understand and deliver training to support and reinforce key commercial behaviours that deliver differentiated customer experience
• Strong written and verbal communication skills
• Problem solving and analytical skills required to uncover root cause and develop improvement initiatives
• Results oriented - delivers on commitments and demonstrates impactful results
• Strong ability to work in autonomy under ambiguous conditions when the solution is not clear, and innovative solutions are needed.
• Effective in leading, motivating, and achieving goals through formal and informal channels (Leadership with and without authority)
• Ability to optimally plan, prioritize, implement and follow-up in a timely manner and anticipate problems and roadblocks with solution-oriented mind set