Call Center Sales Agent
Online travel sales agent for a call center. The role involves advising clients and selling travel services like flights and hotels.
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88,000+ live jobsPermanent contract
Full-time hours.
Hybrid
Office and home days — the ad has the split.
Have the right to work in Spain
PANGEA The Travel Store doesn't mention sponsorship in the ad.
Be near Madrid, Spain (Hybrid) for hybrid days
No relocation package mentioned.
Have 3+ years of experience
Mid-level role.
This job was automatically translated to English.
•Participate in a project that is revolutionizing the travel agency sector. 💥
•Be part of a people-centered company, where you can contribute your ideas and where collaboration and camaraderie are encouraged. 👩👩👦👦👩👩👧👧
•A career plan so you can develop your full potential and a powerful continuous training program so you can grow as a professional. 🎯
•Flexible Benefits Plan.
•Special travel prices for staff and family members. ✈️
•A company culture that firmly commits to equality, inclusion, and diversity.
•A first-class work environment! And we don't just say it ourselves, Choose my Company has certified it for us 😊: we are nº1 in the "Happy Index® at Work" 2023 ranking for companies with more than 50 people.
•Previous experience in generalist HR positions (minimum 3-5 years).
•Focus on culture, communication, and people, with the ability to interact with corporate and technological teams.
•Excellent interpersonal and communication skills, with an orientation toward the internal customer.
•Organizational skills and ability to synthesize information for report preparation.
•Ability to adapt in an environment of change and digital transformation.
•Knowledge of labor regulations and HR administrative procedures.
•Knowledge of payroll management from a company perspective (registrations/terminations, variables, and incidents).
•Advanced Excel (pivot tables, formulas) and other office tools.
•Experience in the travel/tech sector.
•Experience participating in HR digital transformation processes, ideally in corporate or scale-up environments.
•Fluency with data, HR tools, and AI: advanced ERPs/HRIS, people analytics, dashboards, and automation with AI.
Are you passionate about HR and looking for a new professional challenge in Madrid? Would you like to work in the Travel group that is revolutionizing the sector, number 1 🏆 in the "Happy Index® at Work" 2023 ranking? If so, keep reading! 🌏
At Quadrant and Pangea, we drive the digital transformation of the travel sector without losing focus on people! We are looking for an HR technical profile with an interest in digitalization, a continuous improvement mindset, and a passion for accompanying people throughout their employee journey.
•Support in the employee lifecycle: recruitment, onboarding, training, and performance monitoring.
•Support in managing the work climate: surveys, active listening, and monitoring of action plans.
•First-class labor relations.
•Payroll cycle management (partially automated and executed by an external agency): registrations/terminations, variables, and incidents.
•Management of their team's internship program.
•Support in the execution of CSR initiatives and the Equality Plan.
•Hybrid work. 💻
•Work in a spectacular space in the heart of the city, with all kinds of services nearby and excellent public transport connections.
PANGEA The Travel Store is a Spanish travel retail company specializing in corporate travel management, incentive trips, and luxury travel experiences. With a strong presence across Spain, the company operates through a network of offices and franchises, offering personalized service to both corporate clients and individual travelers. PANGEA is part of the Factorial group, a Spanish tech company, which provides the digital infrastructure behind its travel services.
For international professionals, PANGEA offers opportunities in a sector that is deeply rooted in the Spanish market. The company's work culture is collaborative and dynamic, with a strong emphasis on customer service and attention to detail. As a Spanish-founded company, it provides a local working environment where international hires can integrate into a growing business, with roles ranging from direct client-facing travel advising to digital transformation and project management.
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