Auto Recovery Manager

• Demonstrable previous experience (minimum 2-3 years) as a recovery processor in the Automotive branch within an insurance company or specialized firm.

• Technical sector expertise: Deep knowledge of the Insurance Contract Law (LCS), the Civil Liability and Insurance in the Circulation of Motor Vehicles Law (LRCSCVM), the Injury Scale (Baremo), and the CIDE/ASCIDE agreements.

• Proficiency in sector tools: Regular experience using Tirea platforms and claims management systems.

• Analytical capacity: Intermediate/advanced level in Microsoft Excel for cross-referencing claim portfolio data, balance control, and monitoring quantitative objectives.

• Solid negotiation, persistence, and results-oriented skills, with the ability to work under monthly KPIs for recovered amounts.

• Education or a Degree in Law (not essential, but will add great value for subrogation actions and the judicial path).

• A mindset oriented toward the use of technology and data to automate mass claim workflows.

• Good level of English to coordinate international recovery processes or report metrics to global teams.

We want Prima to be a happy and enriching workplace. So, if you decide to join us, you can expect many benefits...

💵Competitive compensation: We offer a performance-based variable bonus of up to 5,000€ planned for this position.

🤸Smart Working only: Enjoy a hybrid model, combining days at home and in the office.

🏁Grow with us: At Prima, we move fast, but we do it together. Access learning resources, mentoring, and a personalized growth plan.

🌈 Develop your maximum potential: Your best work starts when you feel good. Enjoy private medical insurance, gym discounts, wellness programs, and mental health support.

Do you think you fit? Apply now!

At Prima, we celebrate what makes you unique. If you do not meet all the requirements but feel passion for this role, we still want to meet you. Innovation thrives on diversity of perspectives.

Prima is proud to be an equal opportunity employer. Do you need accommodations during the process? Write to us at accessible.recruiting@prima.it. Let's build the future of insurance together.

Are you looking for a new challenge?

Would you like to help us shape the future of car insurance?

Prima could be the ideal place for you.

To drive that growth, we need a Collections Manager to join our Claims team.

This team is here for our customers when they need it most.

As part of this team, you will be on the front line of Prima, supporting customers from reporting to repair. You will help us resolve claims with empathy, expertise, and efficiency. And you will ensure that our drivers receive the clarity and peace of mind they need at every step of the process.

At Prima, we understand that every detail counts to maintain the financial health of our business and offer the best price to our drivers. As an Auto Recovery Manager, your main mission will be to identify, manage, and execute the company's right of subrogation and recovery against responsible third parties or their insurers. You will be in charge of recovering the technical costs of claims (both property damage and bodily injury), directly impacting the optimization of our loss ratio.

• Comprehensive Recovery Management: Identify and process files with economic recovery potential, including claims against insurance companies and responsible third parties, performing follow-up until the effective recovery of the amounts.

• Defense of the Right of Subrogation: Process and execute the subrogation actions provided for in the Insurance Contract Law (cases of alcohol consumption, driving without a license, willful misconduct, or policy exclusions), recovering the amounts indemnified by the company. Likewise, analyze the legal viability of subrogation actions, assessing the chances of success of the claim and defining the most appropriate strategy to maximize the recovery of the amounts paid by the company.

• Extrajudicial Negotiation: Lead the dialogue and negotiation with the recovery areas of competing companies and involved third parties, seeking agile amicable agreements that reduce the recovery cycle time.

• Judicial Path Support: Coordinate and prepare the necessary documentation to refer files not resolved through amicable means to our external lawyers or legal defense departments, performing follow-up until effective recovery.

• Control and Recovery of Medical Expenses: Manage the recovery of healthcare and medical expenses derived from claims involving injuries against the entities obligated to pay.

• Analysis and Monitoring: Analyze closed or pending claim portfolios to ensure there are no cost leaks or forgotten recovery rights, collaborating with the Data team to optimize automatic recovery alerts.