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87,000+ live jobsHybrid in Spain·Full-time·Added 28 days ago (last checked 3 Oct)
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This job advert was originally written in Portuguese.
Requirements
What do we need you to have?
Bachelor's degree in Management, Marketing, Communication, or similar areas
Proven experience in account management, sales, or customer service (minimum 2 years)
Excellent communication, negotiation, and interpersonal relationship skills
Organizational and time management skills
Proficiency in CRM tools and Microsoft Office
Valid driver's license and availability for travel
Are you passionate about the On Trade channel? Our client, Fini Company, is in full growth mode and, therefore, we want to incorporate the best talent: we are looking for an Account Manager!
Are you a person with communication, negotiation, and leadership skills? Do you have an ease for identifying business opportunities?
We are looking for a dynamic and results-oriented Account Manager, with experience in the On Trade channel, to join our sales team under a temporary contract (North and Central regions).
This role is essential to ensure excellence in the management of assigned accounts, promoting lasting relationships with clients and driving business growth.
Main Responsibilities:
Develop and maintain solid and trusting relationships with assigned clients, ensuring regular and effective communication that allows for understanding their needs and ensuring their satisfaction
Act as the main point of contact for all client questions, requests, and concerns
Identify upselling and cross-selling opportunities within assigned accounts to drive business growth
Develop and implement strategic plans specific to each account, aligned with the company's commercial objectives
Collaborate with internal teams (sales, marketing, product) to design and offer personalized solutions that meet client needs
Coordinate the implementation of new products or services at client sites, ensuring compliance with established deadlines, resources, and budgets
Communicate project progress clearly and periodically to both clients and the internal teams involved
Anticipate and proactively resolve challenges that may arise in the relationship with clients, ensuring a positive and continuous experience
Work together with internal teams to ensure effective solutions in the face of identified incidents or problems
Follow up on problem resolution until its conclusion, verifying client satisfaction throughout the entire process
Monitor key performance indicators of the accounts to evaluate results and detect areas for improvement
Prepare regular reports on sales, revenue, and client satisfaction levels, providing useful information for decision-making
Analyze performance data to identify optimization and growth opportunities within the managed accounts
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Randstad España is the Spanish branch of Randstad N.V., a global leader in human resources and staffing solutions. The company provides a wide range of workforce solutions, including temporary and permanent placement, recruitment process outsourcing, and HR consulting. With a strong presence in Spain, Randstad España connects thousands of professionals with job opportunities across various sectors, including industrial, technical, and customer service roles.
For international professionals, Randstad España offers a gateway to the Spanish job market, with numerous openings in technical maintenance, customer service, and administrative roles. The company values diversity and inclusion, and its extensive network of offices across Spain ensures support for candidates seeking employment in different regions. Randstad's global reach and local expertise make it a reliable partner for those looking to relocate and work in Spain.
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