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Senior Support Technician

On-site in Riudellots de la Selva·Full-time·Added 4 days ago (last checked 6 Nov)

Agency

Randstad España

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Our summary

Work mode: On-site, Riudellots de la Selva
Contract: Fixed-term, full-time hours
Spanish: Expected (ad in Spanish)
Experience: Senior level
Education: Higher vocational training (FP Grado Superior)
Driving licence: Required, own vehicle

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Skills

This job advert was originally written in Spanish.

The role

If you are looking to take a firm step in your career and assume a technical leadership role, at Randstad Digital we are selecting a senior support technician to join a logistics center in Riudellots de la Selva. This position represents an ideal opportunity for an experienced profile wishing to coordinate daily operations and guide the development of a junior support technician.

What you'll do

Coordinate daily operational tasks, supervise the volume of incidents, and mentor the learning of the center's junior technician.
Diagnose and resolve complex technical support incidents, ensuring compliance with response times and service quality.
Administer the center's local infrastructure, including basic servers, access points, network electronics, and radio frequency terminals.
Design, update, and implement preventive maintenance procedures, IT security policies, and best practice guides.
Manage the relationship with external technology providers, controlling the asset lifecycle and equipment provisioning.
Academic level: Higher vocational training in network computer systems administration, telecommunications and computer systems, or a university degree in computer engineering or related degrees.

Requirements

Operating systems and servers: Advanced level in administration of Windows client environments (10 and 11), intermediate level in Windows Server administration (Active Directory, group policies, role management), and intermediate knowledge of Linux environments.
Networks and communications: Intermediate level in configuration and diagnosis of local networks (routing, IP addressing, VLAN, DNS, DHCP, switches, and wireless access points).
Management and infrastructure tools: Advanced level in Microsoft 365 admin center administration, backup systems, remote access tools, and ticketing platforms under best practice methodologies.
Mobility and license: Possession of a valid driver's license and a personal vehicle is an indispensable requirement to access the facilities in Riudellots de la Selva.

Benefits and conditions

6-month temporary contract with extension to a permanent contract.
Competitive remuneration package, reviewable according to your evolution and professional performance within the technical area.
Real opportunities for internal development, facilitating your growth towards areas of greater technological specialization

Hiring process

2 steps1 interview

Apply to the job
Under review · With a Randstad consultant
Shortlisted
Consultant contact
With a Randstad consultant
One of our consultants will review your application and contact you about the next steps.
Company decision
With a client company
Randstad acts as an intermediary connecting candidates with companies; in some cases final handling of profiles and the decision on whom to contact rest solely with the company.

The final stages are set by the client company: final handling of profiles and the decision on whom to contact rest solely with the company.
Randstad does not publish timescales; your application status may not change because of the high volume of applications or because the company manages its own timings.
The published statuses only go as far as shortlisting: Randstad does not detail later interviews or assessments.

About Randstad España

Randstad España is the Spanish branch of Randstad N.V., a global leader in human resources and staffing solutions. The company provides a wide range of workforce solutions, including temporary and permanent placement, recruitment process outsourcing, and HR consulting. With a strong presence in Spain, Randstad España connects thousands of professionals with job opportunities across various sectors, including industrial, technical, and customer service roles.

For international professionals, Randstad España offers a gateway to the Spanish job market, with numerous openings in technical maintenance, customer service, and administrative roles. The company values diversity and inclusion, and its extensive network of offices across Spain ensures support for candidates seeking employment in different regions. Randstad's global reach and local expertise make it a reliable partner for those looking to relocate and work in Spain.