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92,000+ live jobsFuneral Assistance Agent
On-site in Lleida·Added 3 days ago (last checked 30 Oct)
Santalucía
58 open roles
Our summary
- Hours
- Includes weekends
- Work mode
- On-site, Lleida
- Contract
- Fixed-term
- Education
- Upper secondary (Bachillerato)
- Driving licence
- Required
Visa options
The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Skills
This job advert was originally written in Spanish.
Requirements
What we're looking for
- In-person customer service and at least one year of experience in the insurance sector.
- Required qualification: High School Diploma or Equivalent, Vocational Training.
- A valid driver's license is essential.
Pay & benefits
What you'll get
- Temporary contract.
- Salary according to collective agreement.
- Assistance vehicle for services and fuel card.
- Onboarding program, welcome kit, "Buddy", and training provided by the company.
- Internal mobility policy starting from the first year, oriented towards your professional development and growth.
- Ongoing training and virtual campus with a variety of training activities available.
- Comprehensive Health and Wellness plan.
Seguros de Ser tu Futuro.
Join our team and discover a new way of working!
The role
Management of benefits in insurance services in person, checking coverages, quality standards, administrative procedures, and personal assistance to clients.
What you'll do
- In-person assistance to families when a death occurs.
- Reception of information and coverages when a death occurs.
- Advise, inform, and process service coverages for clients.
- Inspect, verify, and monitor services and related management tasks.
- Place orders with suppliers.
- In-person verification of quality standards set by the client.
How you'll work
- Availability Schedule from 9:00 to 20:00. The sequence: Sunday to Thursday with Friday and Saturday off; and on alternating weeks, Sunday from 14:00 until Friday at 14:00, with Friday afternoon, Saturday, and Sunday off until 14:00.
- Work center: Lleida and surroundings.
Requirements
- Proficiency in Excel, SSFF, and other management tools.
Desired skills
- Highly developed communication and interpersonal skills.
- People-oriented and results-driven.
- Internal and external client orientation.
- Attention to detail and commitment to excellence in the execution of tasks.
- Excellent telephone customer service
About Santalucía
Santalucía is a Spanish insurance group headquartered in Madrid, with a strong presence in the life, health, and funeral insurance sectors. It operates through a network of subsidiaries including Albia (funeral services), Accepta (assistance services), and Iris Global, offering a wide range of insurance and financial products. With over 4,000 employees, the group is one of the leading insurance providers in Spain, serving millions of customers through both direct and agency channels.
In Spain, Santalucía has offices and operations across multiple cities, including Madrid, Barcelona, Seville, and others, with a significant focus on digital transformation and technology roles. The company is actively hiring for IT, data science, actuarial, and business analyst positions, as well as offering internships through its Senda program. For international professionals, Santalucía offers opportunities in a stable, established Spanish company with a strong local market presence, though most roles require Spanish language proficiency.
- Industry
- Insurance
- Founded
- 1933
- Employees
- 1,000–5,000
- Headquarters
- Madrid, Spain
- In Spain
- Madrid, Barcelona, Sevilla and 8 more
Good to know if you are moving
- Santalucía is a large, established Spanish insurance group with over 4,000 employees, offering stability and long-term career prospects.
- The company has a strong focus on digital transformation, with many open roles in IT, data science, and actuarial fields, which may be suitable for international tech professionals.
- Most roles are based in Spain and require Spanish language proficiency, so international candidates should have at least a working level of Spanish.
- Santalucía offers a structured internship program (Senda Becas) in various areas, which can be a good entry point for recent graduates.
- The company operates in multiple sectors including insurance, funeral services, and assistance, providing diverse career opportunities.
In their own words
About the company & team
At Iris Assistance, we work to guarantee real and effective equal opportunities that allow us to promote professional development and labor diversity, in line with our commitment to SDG 5 (Gender Equality) of the United Nations 2030 Agenda.
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