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IT Support L1

On-site in València·Full-time·Added 9 months ago

This job was published 9 months ago

Sesame HR

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Overview

Job details

Full-time
Per the ad.

Requirements

Have the right to work in Spain
Sesame HR doesn't mention sponsorship in the ad.
Work on-site in València
No relocation package mentioned.
Higher vocational training (FP Grado Superior)
“Estudios en Técnico superior de sistemas informáticos y redes, o similares.” — per the ad.

This job was automatically translated to English.

Requirements

What we're looking for

For us, it is essential:

That you have an ease and interest in learning new things, as well as a vital need to improve things and question the current state of the tools being used.
You know how to work in a team, communicate, and express yourself.
That you have initiative, are a proactive and organized person, and that you have a customer focus.
That you know how to adapt to changes. We are a startup so, you can expect quite a few curves!
Work experience with ticketing tools.
Task automation (equipment cloning, user onboarding / offboarding).
Knowledge of Windows, Linux, and MacOS working environments.
Knowledge of workstation and server hardware.
Studies in Higher Technician in Computer Systems and Networks, or similar.

Nice to have

OpenLDAP directory management.
Knowledge of virtualized systems (Proxmox or similar).
Knowledge of managing VoIP PBX systems based on Asterisk (Issabel).
Google Workspace account administration.
Knowledge of audiovisual equipment and production hardware/software.
Knowledge of networks using Mikrotik technology.
Administration and management of storage systems (disk arrays) and backups. Synology and QNAP NAS.

The role

Hello! 👋

We are looking for the new star signing for our team as IT Support

We are Sesame HR, the digital solution that helps Human Resources teams, managers, and companies optimize personnel management processes by centralizing them in a single platform.

Before we tell you what we are looking for, we have prepared a video in which we introduce ourselves and tell you who we are, to see if we can convince you that we are a good match 😉

Hit play!

What you'll do

Resolution of incidents, requests, problems, and implementation of changes.
Configuration of profiles, emails, and access for new hires.
Installation and configuration of equipment, Operating Systems, and applications.
Proactive maintenance of equipment on the network.
Equipment inventory and storage management.
Task automation by reducing the time of already implemented procedures.
Processing warranties with suppliers.
Automation of the platform under your charge through the installation of patches and version upgrades. Continuous improvement.
Assembly of audiovisual equipment and providing support for resolving incidents related to them.
Generation of procedures and technical documentation.
Compliance with ISO 27001 regulations
Proposals for improvement addressing the growth and security needs of the business group.

Do you accept the challenge? 💪

About Sesame HR

Sesame HR is a Spanish HR technology company that provides a cloud-based platform for managing human resources, including time tracking, payroll, and employee management. Founded in 2015, the company has grown to serve thousands of businesses across Spain and Latin America, positioning itself as a key player in the HR tech sector.

Industry: HR Tech
Founded: 2015
Employees: 100–500
Headquarters: Valencia, Spain
In Spain: Valencia
Website: sesamehr.com

Good to know if you are moving

Sesame HR is headquartered in Valencia, a vibrant Mediterranean city with a growing tech scene and lower cost of living compared to Madrid or Barcelona.
The company operates in Spanish and Portuguese markets, so fluency in Spanish is often essential for many roles, though tech positions may be more flexible.
As a fast-growing startup, employees may have the opportunity to work in a dynamic, scale-up environment with direct impact on product development.
Sesame HR offers remote work options, which can be attractive for international hires looking to live in Spain while working flexibly.

All open roles at Sesame HR