Account Executive ISR

• Immersing yourself in innovative and challenging projects.
  
  
• Boosting your professional development through ongoing training tailored to your needs and motivations.
• We offer you a permanent contract and highly attractive compensation.
• Life insurance, pension plan and private medical insurance.
  
  
• Invitándote a participar en nuestro programa de voluntariados.

Do you want to join a leading company in the technology industry?
We know you are looking for a change...
And that is why, at Telefónica España, we offer you the opportunity to join our team.

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Personas con muchas ganas de darlo todo y marcar la diferencia. Apasionadas de la innovación y las tecnologías punteras.

Con esta oportunidad podrás adentrarte en el apasionante universo tecnológico y ser parte del cambio: un mundo más conectado, más humano, y lleno de historias que transforman vidas.

Carrying out personalized commercial management and attention, in a face-to-face and differentiating manner, for the clients assigned to your portfolio, in accordance with the commercial guidelines and policy of TELEFONICA to achieve and meet the commercial objectives set on a semi-annual basis for said portfolio (based on revenue, new sales, satisfaction with commercial attention, etc.) to achieve client loyalty, replicating good commercial practices and in coordination with the rest of the areas that may influence client satisfaction, thus contributing to Telefónica's results.

• You will manage the client portfolio to achieve the commercial objectives established for it, analyzing the client's situation (contracted services, agreed prices and discounts), detecting the client's latent needs and business opportunities. You will carry out the design of the commercial strategy for selling products and services to clients, improving client knowledge by developing the power map, knowledge of the environment, as well as the real and potential business situation, to establish the visit/contact agenda in order to achieve the sales and revenue objectives set by management, increase the satisfaction level, and at the same time build client loyalty.
• You will manage and coordinate the preparation of Proposals and Offers for clients and their presentation within the agreed deadlines with the external and internal client, supervising the information gathered in them, as well as the technical-economic requirements (and administrative ones in the case of public tenders) and proposing the application of discounts that must be authorized by the different people or bodies designated for that purpose. You will transfer the necessary information to each area involved in the process (engineering, billing, etc.) until the completion of the process (specifications, requirements, special conditions, etc.) or validation of the proposal (tender committee, Investments, etc.).
• You will provide personalized attention to clients through periodic visits. You will centralize and unify the client's communication with Movistar to handle management matters and channel the various issues to the areas responsible for addressing and resolving them. You will follow up on these matters until their resolution to the client's full satisfaction. You will prepare and propose action plans in collaboration with other areas to correct points of client dissatisfaction.
• You will initiate the provisioning of services and equipment contracted by the client by registering orders in the information systems set up for that purpose, you will inform the competent areas involved in the supply of the client's acceptance and the details necessary for the correct provisioning and implementation of the service. You will propose, coordinate and supervise compliance with the agreements and conditions established for the order regarding provisioning deadlines, billing conditions, etc.
• Initiating the provisioning of services and equipment contracted by the client by registering orders in the information systems set up for that purpose, informing the competent areas involved in the supply of the client's acceptance and the details necessary for the correct provisioning and implementation of the service. Proposing, coordinating and supervising compliance with the agreements and conditions established for the order regarding provisioning deadlines, billing conditions, etc.
• You will carry out the necessary tasks to maintain detailed knowledge of the products and services offered by Telefónica and its group companies. To do so, you will attend training and self-training courses to acquire the detailed knowledge that allows you to advise the client on the most suitable products and services for each need.
• You will learn about the updates and modifications to the company's commercial strategies and policies through periodic individual or group meetings with superiors or bodies designated for that purpose.

WORK LOCATION: MADRID

WHAT ARE WE LOOKING FOR?

• We are committed to work-life balance. At Telefónica España we promote flexibility, positioning ourselves as a leader in new ways of working, schedules, working hours and work-life balance measures: you will be able to enjoy a hybrid work model.
  
  

WE WANT PEOPLE LIKE YOU...

¿TE IDENTIFICAS? ¡ES EL MOMENTO DE DAR EL SALTO!