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Student Support Technician in Pozuelo de Alarcón

Hybrid in Pozuelo de Alarcón·Full-time·Added yesterday (last checked 10 Nov)

UNIR

38 open roles

Our summary

Work mode
Hybrid, Pozuelo de Alarcón
Contract
Full-time
Spanish
Expected (ad in Spanish)
Benefits
Flexible pay plan

Visa options

  • The ad doesn’t mention sponsorship

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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UNIR is hiring for this role in several places. This vacancy is in Pozuelo de Alarcón.

This job advert was originally written in Spanish.

Pay & benefits

What you'll get

🌟 A dynamic and collaborative environment, where your work will have a direct impact on students' lives.

🚀 Be part of a major international expansion project and join a highly qualified team with an excellent work environment.

🕜 Full-time: M-T from 12:15 to 21:00 h | W-Th-F from 12:30 to 21:00 h. Afternoon shift: M-Th 13:30 to 22:00 and F 13:30 to 20:00.

💻 Hybrid work model (50%-50%) after 6 months.

🏢 Offices located in Pozuelo de Alarcón, 3 minutes from the Renfe station of Pozuelo.

💳 Flexible compensation plan, employee discount portal, and an attractive vacation package (26 working days + 4 personal days).

🎓 You will enjoy the best training conditions with an 80% discount on UNIR degrees.

If you identify with this profile and want to be part of a team that transforms lives through education, don't hesitate to apply!

The EDUCATIONAL Group is firmly committed to equal opportunities and diversity, thereby creating an environment free from all discrimination.

The role

📢 Join UNIR and help thousands of students achieve their professional goals

At UNIR (Grupo PROEDUCA), we continue to grow and are looking to hire a Student Support Manager, a key piece in offering a unique experience to our educational community.

✨ We are looking for committed, resourceful people with a true vocation for service.

What you'll do

You will have the opportunity to: 🎯 Accompany students throughout their academic journey.
🎯 Resolve inquiries and incidents through various support channels.
🎯 Manage essential administrative processes to guarantee a seamless experience.
🎯 Work in a dynamic, collaborative environment focused on continuous improvement.

We would love to meet you if

✔ You enjoy helping people.
✔ You have previous experience in telephone customer service.
✔ You stand out for your empathy, organization, and communication skills.
✔ You are motivated to be part of a leading institution in online education.

About UNIR

UNIR (Universidad Internacional de La Rioja) is a leading online university headquartered in Logroño, Spain, offering a wide range of undergraduate, master's, and doctoral programs. With a strong focus on digital education, UNIR has become one of the largest online universities in the Spanish-speaking world, serving tens of thousands of students across Spain, Latin America, and beyond. The university is part of the PROEDUCA group, which also includes other educational institutions, and employs a large team of academics, mentors, and administrative staff.

In Spain, UNIR has a significant presence with offices and operations in multiple cities, including Logroño, Madrid, and Barcelona. The university is known for its innovative approach to online learning, combining technology with personalized academic support. For international professionals, UNIR offers opportunities in teaching, academic coordination, product development, and technology roles, often in a remote-friendly environment. The work culture emphasizes flexibility, digital innovation, and a commitment to accessible education, making it an attractive option for those looking to contribute to the future of online learning.

Industry
Online Education
Founded
2009
Employees
1,000–5,000
Headquarters
Logroño, Spain
In Spain
Logroño, Madrid, Barcelona

Good to know if you are moving

  • UNIR is a Spanish-founded company, so it offers a genuine local work culture with international reach.
  • The university operates in a remote-friendly environment, with many roles allowing flexible work arrangements.
  • UNIR has a strong presence in Latin America, offering opportunities for cross-border collaboration.
  • The company invests in educational technology, providing roles in product, engineering, and design.
  • International professionals may find opportunities in academic coordination and teaching, especially for master's programs.
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