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Customer Experience Specialist - Automotive

On-site in Barcelona·Full-time·Added 22 days ago

Still open when we checked on 8 Oct

Caetano

44 open roles

Overview

Job details

  • Full-time

    Per the ad.

Requirements

  • Have the right to work in Spain

    Caetano doesn't mention sponsorship in the ad.

  • Work on-site in Barcelona

    No relocation package mentioned.

  • Vocational training (FP Grado Medio)

    “Formación requerida: Ciclo Formativo de Grado Medio/ Superior o equivalente en áreas relacionadas con marketing, ventas o comunicación.” — per the ad.

Benefits

  • Private health insurance

    Per the ad: paid by the employer, or taken through flexible pay.

  • Meal vouchers

    A restaurant card or tickets, per the ad.

Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

  • Required training: Intermediate/Higher Vocational Training Cycle or equivalent in areas related to marketing, sales, or communication.

Nice to have

  • Previous experience in customer service will be valued.

  • Communication skills and the ability to create memorable experiences.

  • Passion for the automotive sector and innovation.

Pay & benefits

What you'll get

  • Stable position within a prestigious international Group: Salvador Caetano Group (with over 1,950 employees in Spain and more than 9,500 employees in other countries).

  • Attractive compensation package (fixed salary + variable).

  • Professional growth opportunities

  • Fully flexible benefits plan including meal vouchers, childcare, and family health insurance.

  • Gain a global perspective through cross-functional, digital, and continuous improvement projects

  • Work for a leading market brand

  • Be part of a solid, secure, and innovative company

  • People-oriented culture based on our values: Entrepreneurship, Commitment, Trust, Adaptability and Cooperation

  • Take on daily challenges based on the agile methodology: Kaizen

    At Caetano, we are part of the future of mobility as the world evolves.

    Join us!

The role

Are you passionate about automotive, innovation, and interacting with people? 🚗✨

At Caetano, the largest group of official dealerships in the Iberian Peninsula, we continue to grow. We are looking for a Customer Experience Specialist to join one of our flagship centers.

  • Official Dealer: Caetano BMW and Mini

  • Location: Barcelona

If you are passionate about technology and enjoy helping customers discover the full potential of BMW and MINI, we want to meet you!

What you'll do

  • Quality control of vehicles before being delivered to the customer, following Caetano standards.

  • Delivery of the vehicle to the customer, providing a complete explanation of the vehicle's operation.

  • Maintenance of car displays: placement, order, signage, etc.

  • You will learn in depth about the products to advise customers in a close and professional manner.

About Caetano

Caetano is a diverse business group with deep roots in Portugal, operating across sectors including automotive distribution, mobility solutions, and energy. The group is known for representing major automotive brands and has expanded into new mobility services, positioning itself as a key player in the Iberian market.

In Spain, Caetano operates from Madrid as a strategic hub, focusing on business development and new mobility ventures. For international professionals, the company offers exposure to a multinational work environment and the opportunity to contribute to evolving mobility projects across Europe and Latin America, with a strong emphasis on innovation and sustainability.

Industry
Automotive distribution and services
Founded
1946
Employees
1,000–5,000
Headquarters
Vila Nova de Gaia, Portugal
In Spain
Madrid
Website
caetano.es

Good to know if you are moving

  • Caetano is a well-established group with a significant footprint in Portugal and Spain, offering possible cross-border opportunities.
  • The company's Spanish operations are centered in Madrid, a key European capital with excellent connectivity.
  • Caetano's involvement in automotive and mobility reflects a strong industry focus, which may require specialized skills and offers professional challenge.
  • English is commonly used in business contexts, though knowledge of Spanish is a plus for local operations.
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