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Systems Technician

Hybrid in Barcelona·Added today (last checked 28 Oct)

Experis España

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Our summary

Work mode: Hybrid, Barcelona
Contract: Permanent
Education: Higher vocational training (FP Grado Superior)

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

Requirements

Higher Level Vocational Training in Computer Science, Systems, or similar.
Previous experience in Help Desk, Service Desk, or IT Support positions.
Advanced knowledge of Windows 10/11.
Experience working with Microsoft 365 (Outlook, Teams, SharePoint, OneDrive).
Knowledge of hardware, networks, and incident resolution.
Functional English level.

Nice to have

Skills

User orientation.
Analytical skills and problem-solving ability.
Communication skills.
Proactivity and learning ability.
Organization and teamwork.

Pay & benefits

What you'll get

Stable project within a dynamic technological environment.
Professional development and continuous learning.
Participation in technological modernization projects.
Hybrid work model.
Good working environment and collaboration with multidisciplinary teams.

If you are passionate about technology and enjoy helping users solve technical challenges, we would love to meet you.

The role

We are looking for an IT Help Desk professional to join a consolidated company in constant technological evolution. The selected person will be responsible for providing technical support to internal users, resolving incidents, and ensuring the correct functioning of corporate systems and tools.

What you'll do

Main duties

Handling and resolving first-level incidents.
Technical support to users in hardware, software, and corporate tools.
Installation, configuration, and maintenance of computer equipment.
Administration and support of Microsoft 365 environments.
Management and monitoring of support tickets.
Diagnosis and resolution of incidents related to systems, devices, and connectivity.
Escalation and coordination of incidents with other technical teams as needed.
Participation in technological improvement and digital transformation projects.

How you'll work

Location: Barcelona (hybrid model)
Modality: On-site with 1 day of teleworking
Contract type: Permanent

About Experis España

Experis is a global technology services and resourcing company and the IT consulting brand of ManpowerGroup, with more than 25 years of experience in information technologies. It presents itself as a world leader in technology projects, delivering end-to-end services to enable its clients' digital transformation.

Its services span business transformation, cloud and infrastructure, SAP and enterprise applications, and IT selection and headhunting, complemented by Experis Academy training programs developed with IT companies and educational institutions. The company reports more than 50,000 consultants worldwide.

Industry: IT Recruitment
Employees: 50,000