Guest Experience Internship
This role involves supporting guest experiences and personalized service in a luxury hotel setting. It offers practical training and mentorship within an international hospitality brand.
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87,000+ live jobsOn-site in Cartagena·Added 1 month ago
Still open when we checked on 7 Oct
80 open roles
Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Work in English
English is required, per the ad.
Work on-site in Cartagena
No relocation package mentioned.
University degree
“Titulación: Formación en Turismo, Eventos, Hospitality Management o similar.” — per the ad.
Private health insurance
Per the ad: paid by the employer, or taken through flexible pay.
This job was automatically translated to English.
• Education: Degree in Tourism, Events, Hospitality Management, or similar.
• Previous experience in event organization in a hotel or the hospitality sector.
• High organizational skills and attention to detail.
• Excellent communication and negotiation skills.
• Ability to work under pressure and manage multiple projects simultaneously.
• Knowledge of hotel management tools (OPERA) and Envision.
• Languages: Advanced level of English (other languages are a plus).
• Exclusive discounts at Hesperia and Hyatt hotels worldwide.
• Benefits on health insurance, travel, leisure, and more.
• Excellent work environment within a passionate, motivated, and creative team.
Work at a unique resort in Europe where sport, wellness, and luxury come together in one destination. At Grand Hyatt La Manga Club Golf & Spa, you will experience a diverse professional career, with multiple operational areas and direct contact with international clients. A perfect place to learn, grow, and build a stable career in the resort segment.
• Manage event requests (MICE, sports, social events, etc.)
• Coordinate meetings with clients to understand needs, budgets, and objectives.
• Prepare commercial proposals, budgets, pro formas, and contracts.
• Plan and coordinate all logistical aspects of the event (spaces, F&B, audiovisual,
setup, decoration, accommodation) through service orders.
• Supervise the event on-site, ensuring proper execution and resolution of any issues.
• Coordinate with internal departments (Front Desk, F&B, Kitchen, Housekeeping,
Maintenance, Revenue).
• Manage external vendors (audiovisual, florists, entertainment, etc.)
• Conduct post-event follow-up and gather feedback.
• Ensure high levels of client satisfaction and loyalty.
• Control event costs and profitability.
Hesperia World is a Spanish hospitality group headquartered in Barcelona, operating a portfolio of hotels and resorts across Spain under its own brand and through partnerships with global luxury brands such as Hyatt and Secrets Resorts & Spas. The company manages properties ranging from urban hotels like Hyatt Regency Barcelona Tower to resort destinations in Lanzarote, Mallorca, and Murcia, offering services in accommodation, dining, events, and spa. With a workforce of several thousand employees, Hesperia World is a significant player in the Spanish hospitality industry, catering to both leisure and business travelers.
Hesperia World has a strong presence across Spain, with offices and properties in key tourist and business destinations including Barcelona, Madrid, Lanzarote, Mallorca, Murcia, and Vigo. The company offers numerous opportunities for international professionals, particularly in resort locations where accommodation is often included, and provides internships in departments like front office, culinary, marketing, and revenue management. Work culture emphasizes guest experience and professional development, making it an attractive option for those seeking to build a career in hospitality in Spain.
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