The English-language job board for Spain

Reception & Guest Experience Internship

On-site in Cartagena·Added 4 months ago (last checked 16 Oct)

Hesperia World

80 open roles

Overview

Work mode
On-site, Cartagena
Contract
Internship contract
English
Required
Education
University degree

Visa options

  • The ad doesn’t mention sponsorship

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

Find jobs with visa support

Skills

This job advert was originally written in Spanish.

Pay & benefits

What you'll get

  • Training in a high-level international environment

  • Opportunity to learn the standards of Hyatt

  • Active participation in the hotel's real operations

  • Development opportunities within the group

  • Financial study support

  • Staff cafeteria

The role

You will be part of the Reception & Guest Experience team, actively participating in the hotel's daily operations and learning the service standards of an international luxury brand.

What you'll do

  • Support in check-in and check-out processes

  • Personalized guest service throughout their stay

  • Management of requests, incidents and special needs

  • Coordination with other departments to ensure an excellent experience

  • Support with administrative tasks typical of the reception

  • Promotion of hotel services (dining, spa, golf, activities, etc.)

  • Monitoring of customer satisfaction

What are we looking for?

  • Students of Tourism, Hotel Management or similar

  • High level of English (essential); other languages will be highly valued

  • Interest in the world of luxury hospitality

  • Proactivity, positive attitude and customer orientation

  • Good communication and teamwork skills

  • Availability to complete curricular or extracurricular internships

Why join us?

This is a unique opportunity to experience professional luxury hospitality, develop your skills and take your first steps within a company with international reach.

About Hesperia World

Hesperia World is a Spanish hospitality group headquartered in Barcelona, operating a portfolio of hotels and resorts across Spain under its own brand and through partnerships with global luxury brands such as Hyatt and Secrets Resorts & Spas. The company manages properties ranging from urban hotels like Hyatt Regency Barcelona Tower to resort destinations in Lanzarote, Mallorca, and Murcia, offering services in accommodation, dining, events, and spa. With a workforce of several thousand employees, Hesperia World is a significant player in the Spanish hospitality industry, catering to both leisure and business travelers.

Hesperia World has a strong presence across Spain, with offices and properties in key tourist and business destinations including Barcelona, Madrid, Lanzarote, Mallorca, Murcia, and Vigo. The company offers numerous opportunities for international professionals, particularly in resort locations where accommodation is often included, and provides internships in departments like front office, culinary, marketing, and revenue management. Work culture emphasizes guest experience and professional development, making it an attractive option for those seeking to build a career in hospitality in Spain.

Industry
Hospitality
Founded
1977
Employees
1,000–5,000
Headquarters
Barcelona, Spain
In Spain
Barcelona, Madrid, Lanzarote and 3 more

Good to know if you are moving

  • Many resort positions, such as those in Lanzarote and Mallorca, include accommodation, easing the relocation process for international hires.
  • The company offers internships in multiple departments, including front office, culinary, marketing, and revenue management, providing entry points for newcomers to the Spanish hospitality sector.
  • Hesperia World operates properties under the Hyatt brand, giving employees exposure to international standards and career development opportunities.
  • Positions are available in various Spanish locations, from urban centers like Barcelona and Madrid to island resorts, offering diverse living environments.
  • The company values guest experience and professional growth, with roles ranging from entry-level to management, suitable for different experience levels.

In their own words

About the company & team

At Grand Hyatt La Manga Club Golf & Spa, one of the most exclusive resorts in southern Europe, we offer a unique experience where luxury, sport, and hospitality combine to exceed our guests' expectations.

We are looking for students passionate about the hospitality industry who want to start their career in an international, dynamic environment oriented towards excellence in service.

All open roles at Hesperia World
WhatsApp

Spa Maintenance Technician

Hesperia WorldNew
Puerto CaleroFluent Spanish

Receptionist

Hesperia World5d ago5 locations
BilbaoNo Spanish needed

Spa Therapist

Hesperia World4d ago
CartagenaNo Spanish needed

MICE Sales Executive

Hesperia World1d ago
MijasNo Spanish needed

Spa Receptionist

Hesperia World1w ago2 locations
Playa BlancaNo Spanish needed

Service Specialist

Hesperia World1w ago
Playa BlancaNo Spanish needed

Bellhop Supervisor

Hesperia World1w ago
L'Hospitalet de Llobregat

Bellhop

Hesperia World1w ago
L'Hospitalet de Llobregat

Guest Experience Internship

Hesperia World1w ago
MadridNo Spanish needed

Front Office Internship

Hesperia World1w ago
MadridNo Spanish needed
L'Hospitalet de LlobregatNo Spanish needed
See all 80 jobs