Operations Engineer - Handling Services

Candidates with at least 5 years of experience as operations engineers, performing consulting tasks, and who can offer solutions and improvements to daily operations through the optimization of working methods.

• Leading company in the provision of handling services.
• Candidates with at least 5 years of experience as an operations engineer

The candidate will be responsible for:

• Providing analytical and operational support through information analysis, predictive resource planning, and the implementation of control tools that allow for the optimization of the operation and guarantee the fulfillment of quality, service, and productivity objectives.
• Developing predictive models and operational scenarios that facilitate decision-making and minimize operational risks.
• Designing, maintaining, and evolving dashboards and key performance indicators (KPIs) related to productivity, service quality, punctuality, resource utilization, absenteeism, and costs.
• Performing continuous monitoring of the operation by identifying deviations, risks, and opportunities for improvement.
• Supporting the Station Manager in the preparation and monitoring of budgets, operational objectives, and action plans.
• Coordinating with the heads of Ramp, Passenger, Coordination, Human Resources, and Administration to ensure an integrated view of the operation.
• Leading continuous improvement projects aimed at increasing productivity, operational efficiency, and service quality.
• Preparing executive reports and presentations for the Operations Management and the Station Management.
• Acting as an analytical and support reference for the strategic decision-making of the Station.

The candidate:

• University degree in Engineering, Industrial Organization, Business Administration and Management, Mathematics, Statistics, Airport Management, or related disciplines.
• Postgraduate training (MBA, Master's in Operations, Supply Chain, Data Analytics, or similar) will be positively valued.
• Advanced Microsoft Excel skills.
• Knowledge of Business Intelligence tools and data analysis (Power BI, Tableau, SQL, or others) will be valued.
• Minimum of 5 years of experience in operations consulting, operations management, business analysis, or production management.
• Experience in the preparation of dashboards, KPIs, and management reports for steering committees.
• Experience participating in continuous improvement projects and process optimization.
• High level of English.
• Schedule flexibility based on operational needs.
• Availability for occasional travel.
• Ability to work in a high-demand operational environment with multiple stakeholders.
• High analytical capacity and data orientation.
• Global business vision and understanding of complex operations.
• Ability to transform information into practical recommendations and action plans.
• Results-oriented mindset and commitment to continuous improvement.
• Effective communication and presentation skills before different organizational levels.
• Initiative, autonomy, and the ability to work under pressure in dynamic environments.