The English-language job board for Spain

After-Sales Service Coordinator

On-site in Lloret de Mar·Full-time·Added 2 days ago (last checked 5 Nov)

Agency

Talent Match

270 open roles

Apply

Our summary

Work mode: On-site, Lloret de Mar
Contract: Full-time
Experience: 5+ years
Education: Vocational training (FP Grado Medio)
Driving licence: Category B

Visa options

The ad doesn’t mention sponsorship
Not a refusal, but not a yes. Worth asking in your first message.

Find jobs with visa support

Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

Higher Vocational Training (CFGS) or Vocational Training (CFGM) in Air Conditioning, Electricity, Maintenance, or similar.

Additional training in Occupational Risk Prevention (PRL), RITE, fluorinated gases, or technical team management is valued.

Minimum 5 years of experience in the air conditioning or refrigeration sector.

Previous experience in after-sales service coordination, technical planning, or team leadership.

Solid knowledge of HVAC installations, industrial refrigeration, and preventive/corrective maintenance.

Proficiency in after-sales service management tools or technical ERP.

Diagnostic capacity and remote technical support.

Knowledge of electricity, refrigeration, and RITE regulations.

Driving licence B.

Operational leadership and technical team management.

Organization, service orientation, and incident resolution.

Effective communication with customers and the internal team.

Analytical capacity and a global technical vision.

The role

Are you passionate about the world of air conditioning and technical service?

A company specializing in the installation and maintenance of air conditioning, ventilation, and refrigeration systems is looking for an After-Sales Service Coordinator to lead the technical and operational management of the after-sales service, guaranteeing maximum efficiency and customer satisfaction.

Your role will be key to ensuring the correct functioning of the After-Sales Service department, coordinating technical teams, managing incidents, and optimizing the planning of field interventions.

What you'll do

Job Mission

Coordinate the Technical Assistance Service (SAT) department: planning, monitoring, and closing interventions.

Attend to and manage breakdown notices, maintenance, and emergencies.

Assign jobs to the technical team and control response times.

Maintain direct communication with customers, providing technical solutions and incident follow-up.

Control orders for materials, spare parts, and consumables associated with the service.

Prepare technical reports and report results to the area manager.

Supervise compliance with safety, quality, and RITE regulations in every action.

About Talent Match

Talent Match is a Spanish human resources and recruitment consultancy based in Sant Cugat del Vallès, Barcelona. The company provides talent attraction, analytics, and tailored solutions, using AI-driven matchmaking to connect companies with quality candidates. With over 20 years of accumulated experience and a team of consultants, it manages recruitment processes for various roles, from fullstack developers to IT account managers.