Building Experience Manager / Tenant Experience & Building Manager

• Real Estate Management
• Workplace Experience
• Office Space Planning
• BIM Knowledge
• Contract Management
• Continuous Improvement
• Relationship Management
• Microsoft Office
• Project Coordination
• Service Operations

What other aspects do we value?📚

• University degree in Technical Architecture, Building Engineering, Architecture, Interior Design, Real Estate Management, or a related field.
• 1 to 5 years of experience in building management, corporate offices, flexible spaces, or similar roles.
• Proficiency in AutoCAD.
• Knowledge of office space design, layout, and optimization.
• Knowledge of the real estate sector and corporate asset management.
• Proficient use of Microsoft Office (Excel, Word, and PowerPoint).
• Knowledge of BIM tools or 3D design will be valued.
• Experience coordinating suppliers and service companies will be valued.
• Upper-intermediate level of English.

• Spanish: native or bilingual (required).
• English: B2 level (desirable).

What advantages will you have by being part of our team?💙

• Transformative projects. At Telefónica, you will be part of high-impact projects that set trends and address the connectivity and digital transformation challenges of our society.
• Professional development. You will have a long career path and learning opportunities on a global scale, thanks to our presence in different geographies. We will share with you opportunities for development, training and mobility options. We want to grow and build a future with you!
• Flexibility. We are committed to the balance between professional and personal life. At Telefónica, we care about flexibility, positioning ourselves as a benchmark in new ways of working and work-life balance measures.
• 27 working days of vacation to enjoy.
• Benefits. You will enjoy a comprehensive package of social benefits, including:
  • Life and accident insurance
  • Health insurance for you and your family unit (spouse and children)
  • Meal voucher card
  • Flexible compensation plan with numerous options to choose from.
  • Pension plan

And much more!

We connect the present. We transform the future.

Have you ever wondered what makes it possible for millions of people to be connected at the same time, from anywhere in the world, without anything failing?

At Telefónica, we make it possible.

We are a global telecommunications and technology company that connects people, businesses, and communities through next-generation networks and advanced digital solutions such as cloud, artificial intelligence, IoT, and cybersecurity.

With over 100 years of history, we work every day to ensure that innovation serves society, driving a digital transformation that is responsible, sustainable, and has real impact.

Here, we don't just design infrastructure—we design the future. We are looking for people who are curious, enthusiastic, and passionate about what they do, who never settle, and who want to build the Telefónica of tomorrow.

If you are passionate about technology that transforms lives, this is your place.

The Infrastructure and Facilities area is responsible for the comprehensive management of Telefónica's corporate spaces, ensuring that buildings, offices, and associated services provide an excellent experience for employees, clients, and collaborators. Through supplier coordination, operational management of properties, and continuous optimization of spaces, the area contributes to creating efficient, sustainable work environments aligned with business needs.

What will your mission be? 🎯

Being the main point of contact between the property and the users of a multi-tenant corporate building, ensuring an excellent experience for tenants through efficient space management, supplier coordination, and operational oversight of the property. You will contribute to ensuring the proper functioning of facilities, adequate occupancy of spaces, and continuous improvement of the services offered.

How will you contribute to the purpose of the role with your skills? 💼

• Acting as the main point of contact between the property and tenants, ensuring close, effective, and professional communication.
• Managing incidents, requests, and operational needs of tenants, ensuring quick resolution.
• Coordinating adaptations, moves, and redistributions of office spaces based on occupancy needs.
• Preparing and updating floor plans using AutoCAD to reflect changes in space configurations.
• Conducting periodic building visits to oversee the condition of facilities and identify improvement opportunities.
• Coordinating suppliers and maintenance companies to ensure proper delivery of services.
• Tracking additions, removals, occupancies, and space moves within the property.
• Supporting the property in day-to-day operational management of the building and implementing improvements focused on user experience.
• Preparing follow-up reports and proposing actions to optimize operations and tenant satisfaction.

What skills are we looking for in you? 🔎

• Facilities Management
• Building Management
• Customer Service
• Space Management
• AutoCAD
• Supplier Management
• Stakeholder Management
• Communication Skills
• Planning and Organization
• Problem Solving

You join nearly 100 years of history, a team of 106 nationalities present in more than 35 countries. You join a team that works to connect people wherever they are, without borders. A team that is leading the digital revolution with the enthusiasm of day one across all our businesses, creating the best digital ecosystem for our customers: Network, IoT, Cloud, Cybersecurity, Innovation, etc. At Telefónica, you have everything you need to become the best version of yourself. We need people like you to take on this great challenge and help build the Telefónica of tomorrow.

At Telefónica, we believe in new ways of working and we are leaders in implementing Digital Disconnection under the principle "Disconnect to Reconnect."

You will join a company whose activities are governed by its code of ethics, Our Responsible Business Principles. We seek people who identify with them, who help us make decisions based on integrity, commitment, and transparency, and who commit to ethical management, promoting fairer and more sustainable social and environmental development.