Sales Account Manager

At TheFork, we believe the best things in life happen around a table.

As Europe's leading restaurant booking platform, we connect the largest community of loyal diners with their favorite restaurants around the world. Driven by innovation and a deep passion for the restaurant industry, we create unique dining experiences in 11 countries.

We are part of the TripAdvisor Group and we pride ourselves on building a diverse, people-centered culture, where values such as "respect," "accountability" (ownership), "growth," and "better together" thrive.

If you are passionate about food, technology, and making a real impact, your place at our table is reserved.

👉 Discover life at TheFork

• Make outbound calls to our current clients to present solutions for their business, ensuring they generate significantly more revenue with TheFork month after month.
• Proactively reach out to our restaurant clients to improve their positioning strategy, revenue management (revenue management), and online marketing.
• Sell, upsell (upselling) and retain products and clients.
• Your KPIs will be tied to the products sold and maintained in your portfolio (this will be your main task!), boosting the use of TheFork's tools so restaurants interact more with their clients, and the number and quality of restaurants participating in TheFork Festivals.

• 😄 An amazing team
• 🏠 Permanent contract (always good to have in life)
• ⚖️ Flexible working environment (2 days of remote work per week + up to 4 additional weeks of total flexibility to work remotely during the summer and in December)
• 💸 Competitive fixed salary and bonus
• 🍕 Restaurant tickets for every working day (because yes, we love trying our best restaurants)
• 🌎 International teams and a multicultural environment spread across 10 offices throughout Europe
• 🤝 Highly inclusive working environment
• 🤸‍♀️ Lifestyle benefits: reimbursements for expenses related to physical and leisure activities, family support, travel, etc.
• 🎓 Continuous training and development programs
• 😌 Free access to the Calm app to help you take care of your mental well-being wherever you are
• 🐣 Dedicated paternity/maternity and care leave policies (12 fully paid weeks)
• ⏳ A dedicated program to help you achieve the best work-life balance
• 🏥 Medical insurance fully covered by the company
• 👩‍🦽 Life and disability insurance at no cost to the employee
• 🍴 Spectacular offices with a dining area, coffee stations on every floor, and a break area
• 🎤 Team Building events

• Fluent command of Spanish (C2 level) and advanced level of English.
• Experience as a sales representative (Sales Account Manager). Presenting and selling promotions, offers, and flash sales. Preferably in the restaurant sector.
• Experience in phone sales with a high volume of outbound calls (45-50 per day) and in managing large client portfolios (500 to 800 accounts).
• Strong commercial orientation and a prospecting mindset, objection handling, closing ability, and results-driven approach.
• Full commitment to sales targets, taking ownership of the commercial process and its results.
• Excellent interpersonal skills and a problem-solving mindset. Empathy to understand their needs and generate engagement with owners in the hospitality sector.
• Agility in negotiating, creating urgency, and closing deals. Commercial curiosity to offer personalized solutions and exceed targets proactively.

All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately.

We believe that we are better together, and we welcome you for who you are. We endeavor to ensure  that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under  applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application,  interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to [email protected]. Our HR team will review the request and respond accordingly.

¡Únete a nuestro movimiento y defiende la cultura gastronómica! 💚

En TheFork creemos que las mejores cosas de la vida suceden alrededor de una mesa.

Como la plataforma de reservas de restaurantes líder en Europa, conectamos a la mayor comunidad de comensales fieles con sus restaurantes favoritos en todo el mundo. Impulsados por la innovación y una profunda pasión por la industria de la restauración, creamos experiencias gastronómicas únicas en 11 países.

Formamos parte del Grupo TripAdvisor y nos enorgullece construir una cultura diversa centrada en las personas, donde prosperan valores como el "respeto", la "responsabilidad" (ownership), el "crecimiento" y el "mejor juntos".

Si te apasiona la comida, la tecnología y generar un impacto real, tu lugar en nuestra mesa está reservado.

👉 Discover life at TheFork

• Realizar llamadas salientes a nuestros clientes actuales para presentarles soluciones para su negocio, garantizando que generen significativamente más ingresos con TheFork mes a mes.
• Contactar de forma proactiva a nuestros clientes de restaurantes para mejorar su estrategia de posicionamiento, gestión de ingresos (revenue management) y marketing online.
• Vender, realizar venta cruzada (upselling) y fidelizar productos y clientes.
• Tus KPIs estarán sujetos a los productos vendidos y mantenidos en tu cartera (¡esta será tu tarea principal!), potenciar el uso de las herramientas de TheFork para que los restaurantes interactúen más con sus clientes y el número y calidad de los restaurantes que participan en los Festivales de TheFork.

• 😄 Un equipo increíble
• 🏠 Contrato indefinido (siempre viene bien en la vida)
• ⚖️ Entorno de trabajo flexible (2 días de teletrabajo a la semana + hasta 4 semanas adicionales de flexibilidad total para trabajar en remoto durante el verano y en diciembre)
• 💸 Salario fijo competitivo y bonus
• 🍕 Tickets restaurante por cada día laborable (porque sí, nos encanta probar nuestros mejores restaurantes)
• 🌎 Equipos internacionales y un entorno multicultural repartido en 10 oficinas por toda Europa
• 🤝 Entorno de trabajo altamente inclusivo
• 🤸‍♀️ Beneficios de estilo de vida: reembolsos para gastos relacionados con actividades físicas y de ocio, apoyo familiar, viajes, etc.
• 🎓 Programas de formación y desarrollo continuo
• 😌 Acceso gratuito a la app Calm para ayudarte a cuidar tu bienestar mental dondequiera que estés
• 🐣 Políticas dedicadas de baja por paternidad/maternidad y cuidados (12 semanas totalmente remuneradas)
• ⏳ Un programa dedicado a ayudarte a conseguir el mejor equilibrio entre vida laboral y personal
• 🏥 Seguro médico cubierto totalmente por la empresa
• 👩‍🦽 Seguro de vida y de invalidez sin coste para el empleado
• 🍴 Oficinas espectaculares con zona de comedor, puntos de café en cada planta y área de descanso
• 🎤 Eventos de Team Building

• Dominio fluido del español (nivel C2) y nivel avanzado de inglés.
• Experiencia como representante de ventas (Sales Account Manager). Presentación y venta de promociones, ofertas y ventas flash. Deseable en el sector de la restauración.
• Experiencia en venta telefónica con alto volumen de llamadas salientes (45-50 diarias) y en el manejo de carteras de clientes amplias (de 500 a 800 cuentas).
• Fuerte orientación comercial y mentalidad de captación, gestión de objeciones, capacidad de cierre y orientación a resultados.
• Compromiso total con los objetivos de ventas, asumiendo el liderazgo del proceso comercial y sus resultados.
• Excelentes habilidades interpersonales y mentalidad resolutiva. Empatía para entender sus necesidades y generar engagement con propietarios del sector hostelero.
• Agilidad para negociar, crear urgencia y concretar acuerdos. Curiosidad comercial para ofrecer soluciones personalizadas y superar los objetivos de forma proactiva.

All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately.

We believe that we are better together, and we welcome you for who you are. We endeavor to ensure  that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under  applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application,  interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to [email protected]. Our HR team will review the request and respond accordingly.