The English-language job board for Spain

Customer Care Specialist (Swedish Market)

On-site in Barcelona·Full-time·Added today (last checked 20 Oct)

Tripadvisor

10 open roles

Overview

Contract
Full-time
English
Required
Other languages
Swedish
Benefits
Private health insurance

Visa options

  • The ad doesn’t mention sponsorship

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

Find jobs with visa support

Skills

The role

Join our Movement and Champion Restaurant Culture! 💚

At TheFork we believe that the best things in life happen around the table.
As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world's favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.

We're part of the Tripadvisor Group and proud to be building a diverse, people-first culture where "respect", "ownership", "growth" and "better together" values thrive.
If you're passionate about food, technology, and making a real impact, your seat at the table is ready.

👉 Discover life at TheFork

What you will do

  • Answer incoming requests via phone, email and chat.
  • Assist our customers on questions about our electronic reservation book, our website or app.
  • Put yourself in the customer's shoes and provide the most suitable answer or solution according to their specific needs.

Who you are

  • Based in Barcelona.
  • Swedish at a C2 / Mastered level. Fluency in English. Speaking more languages are always welcome!
  • An open minded person with a high level of communication skills.
  • Care about customer needs and always try to make their experience unique and satisfactory.
  • Knowledge in CRM tools.
  • Experienced in a customer support environment.

What we offer you

😄 An awesome team

🏠 A permanent contract

⚖️ Flexible working environment (2 days home office per week + up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)

💸 Competitive fixed salary and bonus

🍕 Lunch vouchers available for each working day (because yes, we like to try our best restaurants)

🌎 International teams and a multicultural environment spanning 10 offices across Europe

🤝Highly inclusive working environment

🤸♀️ Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel etc

🎓 Continuous learning and development programs

😌 Free access to the Calm app to help you build resilience wherever you are in your mental health journey

🐣Dedicated parental leave and caregiver leave policies (12 weeks fully paid)

⏳ A program dedicated to helping you have the best work/life balance

🏥 Health insurance fully covered by the company

👩🦽 Life & Disability Insurance at no cost to the employee

🍴 Amazing offices with dining, a coffee point on each floor, and leisure area

🎤 Team building events

All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately.

We believe that we are better together, and we welcome you for who you are. We endeavor to ensure that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application, interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to AccessibleRecruitment@TheFork.com. Our HR team will review the request and respond accordingly.

About Tripadvisor

Tripadvisor is a global travel technology company that operates the world's largest travel guidance platform, offering reviews, booking tools, and travel-related content across hotels, restaurants, attractions, and more. Founded in 2000 and headquartered in Needham, Massachusetts, the company serves hundreds of millions of travelers each month and generates revenue through advertising, subscription services, and transaction-based offerings. Its platform spans multiple brands, including Viator and TheFork, and it remains a dominant player in the travel research and booking ecosystem.

In Spain, Tripadvisor has a significant presence, with offices in Madrid and Barcelona, focusing on sales, customer support, and marketing for both the Spanish and broader European markets. The company's Spanish operations are key to its European growth, particularly in the hospitality and restaurant sectors, and it actively hires for roles in sales, customer service, and marketing. For international professionals, Tripadvisor offers a multicultural work environment, opportunities to work with global teams, and roles that often require multilingual skills, making it an attractive employer for those looking to relocate to Spain.

Industry
Travel Tech
Founded
2001
Employees
1,000–5,000
Headquarters
Needham, USA
In Spain
Madrid, Barcelona

Good to know if you are moving

  • Tripadvisor has offices in Madrid and Barcelona, offering opportunities for international professionals to work in Spain's major cities.
  • Many roles in Spain require multilingual skills, such as French, Polish, or Dutch, making it a good fit for professionals with language abilities.
  • The company offers a dynamic, global work environment with a focus on travel and technology, providing exposure to international markets.
  • Internship opportunities are available in marketing and B2B content, which can be a gateway for early-career professionals.
  • The company's global reach means employees often collaborate with teams across different countries, enhancing cross-cultural experience.
All open roles at Tripadvisor
WhatsApp
Hybrid in BarcelonaNo Spanish needed
Remote, AlicanteFluent Spanish
Hybrid in BarcelonaNo Spanish needed

Sales Executive

Tripadvisor1w ago
Remote, BarcelonaFluent Spanish

Sales Account Manager

Tripadvisor2w ago
Hybrid in BarcelonaFluent Spanish
Hybrid in BarcelonaFluent Spanish
Hybrid in BarcelonaFluent Spanish

Field Sales Representative

Tripadvisor1mo ago
Remote, ValènciaFluent Spanish
See all 10 jobs