Customer Service Asia Market Export
This role manages the Order to Delivery process for the Asia market. You will support sales and act as the primary customer contact. The position is based in Barcelona in a hybrid setup.
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This job advert was originally written in Spanish.
- University degree in Labor Relations, Psychology, Business Administration, or similar.
- Demonstrable previous experience of at least 1-2 years performing similar functions in Human Resources departments.
- Good command of basic labor legislation and personnel administration procedures.
- Communication skills, high organizational capacity, attention to detail, and people orientation.
- High level of Spanish; knowledge of other languages such as English will be positively valued.
- Advanced use of office tools and HR management systems.
We are looking for a motivated and organized Labor Relations Technician to join an international technology company.
In this role, you will be a key piece in providing comprehensive support for the daily management of the area. The selected person will be responsible for labor management and personnel administration, with a special focus on payroll and incident management, contracting, and employee relations. They will work in coordination with external labor consultancy to ensure the correct management of labor processes, compliance with current regulations, and the smooth functioning of internal Human Resources procedures.
- Manage documentation for registrations, terminations, and modifications in the internal human resources systems.
- Provide support in daily personnel administration, attendance control, benefits management, and resolution of labor incidents.
- Actively participate in the onboarding and integration of new collaborators to ensure an excellent employee experience.
- Support the organization of training plans, performance evaluations, and internal development activities.
- Keep employee files and databases updated, ensuring compliance with current data protection regulations.
Catenon is a global executive search and international recruitment firm that combines technology, data, and human insight to identify the best professionals worldwide. With 23 offices across the planet and operations in more than 100 countries, the company specializes in board search, executive search, middle management recruitment, international recruitment, salary benchmarking, and talent projects for industries including construction, engineering, energy, IT, life sciences, and professional services.
Headquartered in Madrid, Spain, Catenon operates as a Spanish multinational with a strong presence in the local market, offering roles such as Jefe de Obra, Director General, and Sales Manager across Spain. The company's work culture emphasizes global mobility, with opportunities for expatriation (e.g., COO in Mexico) and multilingual roles (e.g., French Desk in Madrid), making it attractive for international professionals seeking cross-border careers in recruitment and talent management.
Innovative technology company specializing in the field, with an international presence and a strong focus on innovation and technological development. The company is in a growth stage and bets on specialized talent to continue driving its expansion and consolidation in the sector.
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