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Madrid Cluster General Manager - Flex Living / Co-Living

On-site in Madrid·Added 7 months ago (last checked 15 Oct)

Agency

Michael Page España

2437 open roles

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Our summary

Work mode: On-site, Madrid
Contract: Permanent
English: Required
Experience: 3+ years
Education: University degree

Visa options

The ad rules out sponsorship
The advert says visa sponsorship isn’t available for this role.

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

Education: University Degree in Hotel Management, Business Administration (ADE), Real Estate Management (Real Estate), or similar.
Experience: Minimum 3 to 5 years of experience in management or assistant management roles in boutique hotels, tourist apartment complexes, coliving/flex living operators, or Premium coworking spaces.

Languages

Languages: Fluent Spanish and English (C1/C2). Proficiency in a third European language will be highly valued due to the international profile of the residents.

Pay & benefits

What you'll get

Growth potential.
Attractive salary package.

The role

The Cluster General Manager will be responsible for the comprehensive management of the business in Madrid, ensuring an excellent, safe operation aligned with commercial, financial, and customer experience objectives. Their mission will be to lead and develop high-performance teams while maximizing occupancy, profitability, and service quality across both properties.

What you'll do

Guarantee quality standards in check-in, check-out, and daily resident service (guest relations) processes.
Supervise outsourced or internal cleaning, laundry, and preventive/corrective maintenance services for the building and common areas.
Resolve complex coexistence or technical issues agilely, maintaining a high satisfaction index (NPS).
Lead and control the annual revenue and operating expense budget (OPEX/CAPEX) of the asset.
Monitor key business KPIs: occupancy, RevPAR (revenue per available room), ADR (average daily rate), and operating costs.
Optimize purchasing and relationships with local suppliers to maximize the profit margin of the fund or property.

Hiring process

2 steps2 interviews

CV registration
Consultant contact
With a specialist Michael Page consultant
If they see that your experience and motivations fit the values and needs of a hiring company, they will contact you to start the selection process: they will learn about your expectations, answer your questions and help you prepare for each stage of the process.
Company interview
With a client company
If your application progresses, we will help you prepare for the interview with useful information about the company, its culture and what it looks for in a profile like yours.
Final stage and negotiation · With a client company

The final stages are set by the client company: Michael Page acts as an intermediary, and the interview and decision rest with the hiring company.
Support continues after the contract is signed.
Michael Page cannot support every candidate; registering and keeping your profile up to date opens the door to future processes.

About Michael Page España

Michael Page is a global recruitment consultancy and part of PageGroup, one of the world's leading professional recruitment firms. The company specializes in placing mid-to-senior level professionals across a wide range of sectors, including technology, engineering, finance, sales, and human resources. With a strong presence in Spain, Michael Page operates offices in major cities and offers services such as executive search, temporary staffing, and outsourcing solutions.

Industry: Staffing

In their own words

About the company & team

Their goal is to offer exceptional experiences to residents, prioritizing safety, well-being, service, and the maximization of operational performance in each property.

All open roles at Michael Page España