Private Home Care Coordination Technician (ALS)

What are we looking for in you? 🔍

• You are a good person.

• You have training in: Social Work, Psychology, Nursing, Degree in Occupational Therapy, Physiotherapy, Higher Degree in Nursing Assistant, Pharmacy Technician, or others in the social/healthcare field.

• At least 3 years of experience in the dependency sector.

• High capacity for organization and attention to detail.

• High capacity for mediation and problem-solving.

• Excellent communication skills.

• Proactive attitude and initiative.

• You have the desire to grow professionally and to change the world for the better: you care about what you do and the impact you have.

• High organizational capacity, with the ability to meet set objectives and deadlines. Orientation towards impeccable quality, continuous improvement, and a bias towards action.

• Negotiation skills and the ability to face difficult discussions and situations.

• Excellent communication skills, with listening and empathy that promote healthy and positive bonds with other employees.

• Solid interpersonal skills.

• High energy, passion, and commitment.

Why join Qida? 💚

Our value proposition is clear:

• You will work with good people who are also good people; the quality of talent matters to us and motivates us.

• You will work on a high-growth project building something truly ambitious.

• What we do has a real impact on people's lives; the meaning of what we do is the reason we are here.

• Experience working coordinating people is valued.

• Availability of a personal vehicle (valuable).

• We offer compensation in line with the market.

What do we offer? 🙌

• Indefinite contract on a full-time basis in a growing sector.

• 3 weeks of teleworking per year from wherever you want.

• Recurring development sessions with your manager focused on your growth.

• A career plan oriented toward your personal and professional development.

• 23 days of vacation + a day off for your birthday.

• Coffee, breakfasts, and pizza day in the office.

• Payflow: tax savings on meals, transport, and payroll advances.

• Possibility of access to Medical Insurance for you and your family with exclusive benefits for being part of the Qida Group.

• QidaDay and QidaParty: twice a year we meet to celebrate achievements, goals, and values.

Are you looking for a project where you can truly grow and generate impact with what you do?

We are looking for a Private Home Care Service (ALS) Coordination Technician to join our Qida ELA team.

What would your role be? 📋

• Your role will be focused on Qida ELA.

• Perform the physical, cognitive, and social assessment of the case assigned to you (in person or online depending on the situation) and develop the Individual Work Plan.

• Search for the most suitable family workers for your case and perform the final validation of those profiles, preferably in person.

• Ensure the initial and continuous training of the family workers.

• Support, advise, and promote the development of the family workers in the performance of their duties.

• Direct coordination with the administrative and recruitment areas for excellent service management: management of client and family worker registrations and cancellations, vacations, scheduling, absenteeism, sick leave, and other incidents.

• Attend to, understand, and monitor the evolution of the needs of the user and their family at each stage of service provision, as well as those of the family workers.

• Following up on and accompanying the case remotely and/or in person depending on the situation with the established cadence.

• Manage the incidents and tasks that may arise throughout the service, providing a fast and high-quality response.

• Manage and activate services associated with prevention and care: physiotherapy, speech therapy, Pensium, telecare.

• Participation in Qida's cross-functional projects: process improvement, improvement of work tools, creation of valuable content for the blog, newsletter, etc.

• Hybrid modality: 3 days in the office and 2 days of teleworking per week.