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Tech - Cyber Operator

Tech - Cyber Operator

Telefónica
Telefónica
SpainCompetitiveHybridAdded 2 days agoMid · 1-2 years🇬🇧English: Required

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About the role

WHAT DO WE DO IN THE TEAM?

In the MSS Device Management unit at Telefónica Cybersecurity & Cloud Tech, we provide a perimeter security device management service, handling all customer requests and incidents as well as their monitoring.

WHAT WILL YOUR DAY-TO-DAY LOOK LIKE?

Your mission will be to join the team that manages perimeter security devices.

Your day-to-day:

What you'll do

Handling the User Support Mailbox, written and spoken, in English and Spanish.

First point of contact for reactive support.

First point of contact for service requests.

Creation of network and security rules and policies on multi-vendor firewalls.

Monitoring health alerts of security devices.

First-level troubleshooting of multi-vendor security devices (Fortinet, Palo Alto, Checkpoint, Cisco…)

What we're looking for

AND FOR THIS, WE BELIEVE IT WOULD BE IDEAL FOR YOU TO HAVE...

Experience

Technician with more than 1 year of experience in security and more than 2 in network and/or systems projects.

Knowledge of perimeter security environments.

Technical knowledge of system and network security, authentication, security protocols, cryptography, and application security.

Knowledge of web and network protocols.

Basic knowledge of different vendors such as Fortinet, Palo Alto, Checkpoint.

Knowledge of IPsec VPN setups.

Nice to have

Education

Completion of any of the following training programs will be valued:

First-level security certifications for technologies used at the Client Entity (CCSA or equivalent).

Networking certifications (CCNA, CCNP).

Technical skills

Experience with different vendors will be positively valued: Fortinet, Checkpoint, Palo Alto, Cisco…

To take on this role, the skills that would fit the team and the project would be:

A collaborative person to work in a large, multicultural team, with empathy toward both team members and the end customers receiving the service.

Languages

Required: Written and spoken English, B2 or equivalent level.

What you'll get

WHAT DO WE OFFER?

  • Work-life balance measures and flexible working hours.
  • Continuous training and certifications.
  • Hybrid remote work model.
  • Attractive social benefits package.
  • Excellent dynamic and multidisciplinary work environment.
  • Volunteering programs.

How you'll work

Morning shift from Monday to Sunday, with the possibility of working shifts occasionally.

About the company & team

WHAT IS TELEFONICA TECH?

Telefónica Tech is the leading digital transformation company of the Telefónica Group. We have a broad portfolio of integrated technological services and solutions in Cybersecurity, Cloud, IoT, Big Data, Artificial Intelligence and Blockchain, with which we support our clients in their digital transformation.

We are a group of more than 6200 brave people who work daily from different parts of the world to achieve excellence, through leadership based on transparency and team spirit. If you identify with our pillars, we look forward to meeting you!

www.telefonicatech.com

Additional information

#WeAreDiverse #WePromoteEquality

We are convinced that diverse and inclusive teams are more innovative, transformative and achieve better results.

We therefore promote and guarantee the inclusion of all people regardless of gender, age, sexual orientation and identity, culture, disability or any other condition.

We want to meet you! 😊

This job was automatically translated to English, .

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