Passenger Agent in Ibiza

At Baleària Group, we are more than 4,000 professionals working to connect territories and people through maritime transport of passengers, vehicles and goods, as well as land and maritime logistics solutions.

We are a constantly growing group, committed to innovation, sustainability and operational excellence, operating in different territories and markets.

But our true driving force is people. That is why we are committed to the professional development, learning and well-being of our teams, creating opportunities to grow and evolve within the company.

This commitment to people has earned us the Top Employer 2026 certification, renewing for the third consecutive year our recognition as one of the best companies to work for.

• Provide customer service and assist with information about destinations, schedules, rates, etc. to offer quality service.
• Manage reservation requests, ticket sales, and payment collection, as requested by customers.
• Manage the boarding process to issue tickets and boarding passes to passengers so they can board the vessel.
• Perform daily cash register closing to balance the general cash drawer.
• Create passenger lists to send them to the different public entities that request them.
• Digitize documentation for the control of bonuses for passengers requesting them from Public Administrations.
• Additional administrative and operational tasks inherent to the activity

🕒 Schedule: rotating shifts in the morning, afternoon, or evening.

🔎We are opening a stable vacancy as a Passenger Agent for our workplace in Ibiza and we want you to be part of our team!

• At least 1 year of experience in customer service roles
• B2 level of English, additional languages are a plus
• Availability to work rotating morning or afternoon shifts