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Maritime Transport Administrative Assistant

On-site in Barcelona·Added 1 month ago (last checked 23 Oct)

Baleària

36 open roles

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Our summary

Hours: Rotating shifts
Work mode: On-site, Barcelona
Driving licence: Required, own vehicle
Benefits: Flexible pay plan

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Skills

This job advert was originally written in Spanish.

Pay & benefits

What you'll get

At Baleària we value and take care of our team. Here is what awaits you when you join us:

📚 Continuous training, through our Baleària Corporate University (EdEB), with a focus on leadership, safety, operations, and professional development.
💼 Flexible remuneration, with social benefits (health, meals, transportation, childcare, etc.) and tax savings.
🤝 Collaborative work environment, where your ideas and contributions matter.
🌅 Seafront facilities, to enjoy the surroundings in your day-to-day life.
🎟️ Other social benefits (discount platforms, employee tickets, etc.).
🚢 Leading company in the sector, with consolidated culture and values.
🏅 Top Employer company, reflecting our commitment to an excellent work environment.

The role

What you'll do

The duties to be performed will be as follows:

Handle all reservations received via email, fax, or phone to manage vessel capacity and process bookings, followed by invoicing and payment collection.
Maintain a per-vessel control system using internal procedures to prevent overbooking and ensure proper customer service.
Handle inquiries regarding reservations for special cargo measurements or dangerous goods to ensure proper control and stowage on vessels, as well as reservations from customers boarding at other locations.
Review daily invoiced reservations to verify that data has been correctly entered into the system, preventing billing errors.
Close out the system once vessels have departed to ensure accurate recording of essential business information.
Perform the check-in at the ticket booths to control all confirmed reservations, and verify through the required documentation (passport and ID) the people traveling and cash customer reservations to avoid payment issues.
Report any incidents occurring during embarkation and/or disembarkation and communicate them by email to the Cargo Supervisor.

Requirements

At least 1 year of experience in the described functions.
Good organizational and planning skills.
Communication skills and customer orientation.
Availability to work rotating shifts.
Driver's license and own vehicle.

About Baleària

Baleària is a Spanish shipping company headquartered in Dénia, Alicante, specializing in passenger and freight maritime transport. It operates a modern fleet of ferries connecting the Spanish mainland with the Balearic Islands, the Canary Islands, and international routes to North Africa and the Mediterranean. With a strong focus on innovation and sustainability, Baleària has become one of the leading ferry operators in the region, employing thousands of people across its fleet and onshore operations.

In Spain, Baleària has a significant presence in port cities such as Dénia, Valencia, Barcelona, Ibiza, Palma de Mallorca, and Las Palmas, among others. The company offers a dynamic work environment that combines maritime tradition with modern technology, and it actively recruits for both onboard and onshore roles. For international professionals, Baleària provides opportunities in a multicultural setting, with positions ranging from deck and engine officers to administrative and business development roles, making it an attractive employer for those seeking a career in the maritime industry in Spain.

Industry: Maritime Transport
Founded: 1998
Employees: 1,000–5,000
Headquarters: Dénia, Spain
In Spain: Dénia, Barcelona, Palma and 3 more

Good to know if you are moving

Baleària operates a modern fleet of ferries, including some of the most eco-friendly ships in the Mediterranean, powered by LNG.
The company has a strong commitment to innovation and digitalization, offering opportunities in revenue management and business development.
With routes connecting Spain to the Balearic Islands, Canary Islands, and North Africa, employees may have the chance to work across multiple destinations.
Baleària is headquartered in Dénia, a coastal town on the Costa Blanca, offering a high quality of life and a Mediterranean lifestyle.
The company provides training and development programs, including cadet positions for aspiring maritime officers.

In their own words

About the company & team

At Baleària Group, we are more than 4,000 professionals working to connect territories and people through maritime transport of passengers, vehicles and goods, as well as land and maritime logistics solutions.

We are a constantly growing group, committed to innovation, sustainability and operational excellence, operating in different territories and markets.

But our true driving force is people. That is why we are committed to the professional development, learning and well-being of our teams, creating opportunities to grow and evolve within the company.

This commitment to people has earned us the Top Employer 2026 certification, renewing for the third consecutive year our recognition as one of the best companies to work for.

🔎We are opening a permanent position as a Maritime Transport Administrative Assistant for our workplace in Barcelona, and we want you to be part of our team!

All open roles at Baleària