Logistics Administrative Manager

• Demonstrable previous experience of 4 to 5 years in administrative management positions within the logistics sector, transport, or in Supply Chain departments.

• ERP Systems: Regular use of business management programs (SAP, Oracle, Microsoft Dynamics, or similar).

• Warehouse Management Software (WMS): Use of specific stock control tools (e.g., Sage, AS400).

• Office Automation: Advanced level of Microsoft Excel (pivot tables, complex formulas) for data analysis and reporting.

• Proactive attitude, leadership, and results orientation.

• Organizational capacity: High capacity to prioritize tasks and manage volumes of documentation under pressure.

• Problem solving: Mental agility to solve logistics incidents in real time (route deviations, fleet delays).

• Communication and negotiation skills: Excellent interpersonal skills with both internal interlocutors (team, logistics manager) and external ones (self-employed, customers, suppliers).

• Higher Vocational Training Degree in Transport and Logistics, Administration and Finance, or University Degree in Business Administration (ADE), International Trade, Supply Chain Engineering, or similar.

• Languages: Proficiency in English (B2 level or higher) is valued/required for operations and coordination with foreign carriers.

We are looking for a Branch Administrative Manager to lead the administrative management and operational coordination of our logistics center in Bilbao. Reporting directly to the Logistics Manager, you will be the key person responsible for supervising the local team (own staff and self-employed carriers), ensuring the accuracy of document and stock control, and resolving operational incidents with agility.

• Leadership and direct management of the administrative staff team.

• Coordination, service assignment, and monitoring of collaborating self-employed carriers.

• Minimal or occasional warehouse operational tasks when operations require it.

• Control of delivery notes and invoices: Verify that delivery documents match orders and manage invoicing for logistics providers.

• Customs and transport management: Prepare the documentation required for import/export operations and ensure compliance with current legal regulations.

• Registration and management of incidents: Document, process, and resolve service deviations such as losses, goods breakage, or delivery delays.

• Stock management: Supervise inventory levels in the system to prevent stockouts or overstocking.

• Warehouse audits: Coordinate and perform periodic inventories, ensuring consistency between the physical count and the system.

• Data entry and output: Accurately register and update all movements of goods in the computer system.

• Contact with carriers: Negotiate rates, optimize and schedule collection/delivery routes, and perform continuous monitoring of shipments.

• Customer service: Resolve doubts, inquiries, or claims regarding order status and delivery times.