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Inside Sales

On-site in Pozuelo de Alarcón·Full-time·Added yesterday (last checked 21 Oct)

Agency
Randstad España

5651 open roles

Overview

Salary
€28,000 - €30,000 a year

About €1,820 - €1,930 a month after tax.

Work mode
On-site, Pozuelo de Alarcón
Contract
Permanent contract, full-time hours
Experience
3+ years
Driving licence
Required

Visa options

  • The ad rules out sponsorship

    The advert says visa sponsorship isn’t available for this role.

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

Experience: Minimum of 3 years in technical management, aftersales support, warranty, or technical coordination roles within official dealerships, distributors, or motorcycle brands.

Technical Knowledge: Proficiency in technical diagnosis, interpretation of electrical diagrams, and motorcycle workshop manuals.

Tools: Regular use of CRM, incident management platforms, and the Microsoft Office suite.

Licenses: Valid Class A driving license (essential).

Aptitudes: Analytical capacity, autonomy, customer service vision, and excellent communication skills.

Nice to have

Valuable: Intermediate level of technical English.

Pay & benefits

What you'll get

Contract: Permanent full-time.

Development: Integration into a leading, stable, and rapidly growing company, with an excellent working environment and career prospects within the corporate aftersales area.

The role

What you'll do

Reporting directly to the Technical/Aftersales Management, you will be in charge of the comprehensive management of technical support and warranties for the official network, orienting your activity towards the efficient resolution of incidents and quality control. Your responsibilities include:

B2B Technical Support: Attention, advice, and resolution of electromechanical technical incidents raised by the network of official dealers and workshops.

Warranty Management: Analysis, processing, monitoring, and resolution of warranty files using CRM tools.

Coordination and Documentation: Preparation of technical incident reports, support manuals, and technical liaison with manufacturers.

How you'll work

Modality: On-site (Madrid).

Hiring process

2 steps1 interview
  1. Apply to the job

  2. Under review · With a Randstad consultant

  3. Shortlisted

  4. Consultant contact

    With a Randstad consultant

    One of our consultants will review your application and contact you about the next steps.

  5. Company decision

    With a client company

    Randstad acts as an intermediary connecting candidates with companies; in some cases final handling of profiles and the decision on whom to contact rest solely with the company.

  • The final stages are set by the client company: final handling of profiles and the decision on whom to contact rest solely with the company.
  • Randstad does not publish timescales; your application status may not change because of the high volume of applications or because the company manages its own timings.
  • The published statuses only go as far as shortlisting: Randstad does not detail later interviews or assessments.

About Randstad España

Randstad España is the Spanish branch of Randstad N.V., a global leader in human resources and staffing solutions. The company provides a wide range of workforce solutions, including temporary and permanent placement, recruitment process outsourcing, and HR consulting. With a strong presence in Spain, Randstad España connects thousands of professionals with job opportunities across various sectors, including industrial, technical, and customer service roles.

For international professionals, Randstad España offers a gateway to the Spanish job market, with numerous openings in technical maintenance, customer service, and administrative roles. The company values diversity and inclusion, and its extensive network of offices across Spain ensures support for candidates seeking employment in different regions. Randstad's global reach and local expertise make it a reliable partner for those looking to relocate and work in Spain.

Industry
Staffing

In their own words

About the company & team

Important international company and a leader in the distribution, commercialization, and representation of leading brands in the automotive and motorcycle sector. With a consolidated market track record, it stands out for its high standard of quality, innovation, and a solid commitment to technical support for its official dealer network and customers.

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