Sales Internship for Groups and Events

• Practical experience in event organization and commercial management in a 5-star hotel.

• Direct mentorship from professionals in the events and sales area.

• Official internship certificate and references upon completion.

• Upon completion of the internship, the student will have a comprehensive overview of a hotel's supply chain and the ability to manage it in its entirety.

• Possibility of joining the team after completing the internship (based on performance).

Join a team dedicated to excellence and creating unforgettable experiences for our clients. We look forward to seeing you at Grand Hyatt La Manga Club Golf & Spa!

Join the sales team of Grand Hyatt La Manga Club Golf & Spa as a Sales Assistant for groups and events!

Are you passionate about event organization and commercial management in the hospitality sector? At Grand Hyatt La Manga Club Golf & Spa, we are looking for a Sales Assistant for groups and events to join our dynamic commercial team, contributing to creating unique and memorable experiences for our clients.

• Act as a liaison between the group and the hotel

• Organize and prepare group summaries, as well as Food and Beverage service orders, distributing them at least 10 days before the group's arrival or the event date

• Analyze client needs for food & beverage and services, maximizing sales.

• Follow up on deposits and payments according to the dates stipulated in the contract, updating the pro-forma invoice and sending it to the client when necessary

• Participate in and coordinate daily service order meetings (Food and Beverage) and group summaries with all departments involved in operations.

• Communicate any changes, cancellations, or special requests to the appropriate departments

• Resolve, if any issue arises, any setback with the group or event, subsequently carrying out proper follow-up with the client

• Responsible for closing files with all received information. Communicate client feedback about the event or group to all hotel departments

• Responsible for planning and directing the pre-convention meeting (pre-con) to ensure a direct relationship is established between department heads and the meeting planner in charge of the group

• During the group's stay, be present at the hotel maintaining continuous contact with the client, supporting operations, and ensuring everything runs as planned

• Review group billing

• Within a maximum of three days after the group's departure from the hotel, send a thank-you email to the meeting planner and/or final client for choosing the hotel and invite them to return in the near future.

• Participate in inspection visits

• Occasionally assist in preparing quotes for all event and meeting requests with more than 10 rooms that arrive at the hotel, regardless of their origin. Once these services are confirmed, prepare the corresponding service contract.