Bellhop

Located in the heart of Sierra Nevada and at the foot of the slopes, El Lodge Ski & Spa and Maribel Ski & Après Ski, both members of Small Luxury Hotels of the World, represent two unique concepts of mountain hospitality. Two boutique hotels with their own identity and alpine soul, designed to enjoy the mountains through wellness, gastronomy, and design amidst an exceptional natural environment.

As part of the Marbella Club family, we share a culture based on excellence, attention to detail, and commitment to the people who make up our teams. The position we present below is a key piece in maintaining and elevating the quality standards that define our way of understanding hospitality.

• Welcome and assist guests upon arrival (luggage, escorting, parking).

• Continuously attend to the Reception and Lobby areas.

• Inform and assist customers throughout their stay, anticipating their needs.

• Promote the hotel's services and maintain a proactive attitude in sales.

• Cordially bid farewell to customers at the time of their departure, ensuring their satisfaction.

• Perform support tasks: key delivery, message distribution, coordination with other departments, among others.

• Ensure the order, cleanliness, and maintenance of your work area.

• Perform rooming in accordance with Leading Hotels (LHW) standards.

• Manage incidents, requests, or complaints during the first point of contact.

• Close the shift correctly, leaving a record of news and ensuring the operability of the next shift.