Reservations Intern

Surrounded by botanical gardens and located in the heart of Marbella's Golden Mile, the legendary Marbella Club was born in 1954 as a Mediterranean refuge created by Prince Alfonso von Hohenlohe.

Today, as part of The Leading Hotels of the World, we continue his legacy and promote a culture based on authenticity, excellence, and attention to detail, creating memorable experiences for our guests. The position presented below is a key part of our team and contributes to maintaining and elevating the quality standard that has defined Marbella Club for over 70 years.

• Become familiar with the hotel's service offerings and terms of use, progressively gaining autonomy in information management.

• Know and learn to identify rates, promotions, events, discounts, payment methods, and other conditions in effect at any given time.

• Learn to correctly use the OPERA PMS, following the procedures and standards established by the department.

• Support the updating and maintenance of data for direct clients, travel agencies, tour operators, and companies.

• Provide support in the control and monitoring of payments, credits, deposits, and guarantees made by clients, both directly and through Tour Operators or Travel Agencies.

• Collaborate in the control and updating of the Waiting List, following the instructions of the Reservations team.

• Support the maintenance, classification, and updating of the department's correspondence, facilitating its correct management and access for the involved departments.

• Collaborate with the Reservations team in day-to-day administrative and operational tasks, progressively acquiring knowledge about the department's procedures and standards.